Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Citclali Hernandez

Agua Dulce,CA

Summary


Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Dynamic Child Care Worker with a proven track record at LBUSD CDC, excelling in fostering children's social skills through engaging activities. Skilled in cleaning and sanitizing, I effectively maintained a safe environment while demonstrating patience and empathy in communication with parents, enhancing overall satisfaction and trust.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Child Care Worker

LBUSD CDC
07.2024 - 05.2025
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Sales Associate

Target
05.2020 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Sociology

California State University, Dominguez Hills
Carson, CA
12-2025

Skills

  • Cleaning and sanitizing
  • Patience and empathy
  • Art and craft activities
  • Activity planning
  • Teamwork and collaboration
  • Problem-solving skills
  • Stocking and receiving
  • Verbal/written communication

Certification

Food Handler

Languages

English
Spanish
Native or Bilingual

Timeline

Child Care Worker

LBUSD CDC
07.2024 - 05.2025

Sales Associate

Target
05.2020 - 08.2022

Bachelor of Science - Sociology

California State University, Dominguez Hills
Citclali Hernandez