Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalen Brown

Compton,CA

Summary

Hardworking and dependable with background assisting customers by phone and in person. Friendly and helpful when answering calls and transferring customers. Knowledgeable about services offered and expert at answering commonly asked questions. Focused multi-tasker when toggling between helping in-person customers and promptly responding to calls.

Overview

11
11
years of professional experience

Work History

Pest Control Technician

Kilter
Los Angeles, California
11.2023 - Current
  • Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
  • Mixed chemicals according to label directions in order to create effective solutions for treating pests.
  • Cleaned up contaminated areas by removing dead insects, droppings and nesting materials from the treated area.
  • Repaired damaged parts of buildings such as walls, floors and ceilings caused by pests.
  • Identified potential entry points for pests and sealed them off with caulking or other materials.
  • Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Completed detailed reports after each job detailing the work completed along with any recommendations made.

Machine Operator

Staub Metals
Compton
06.2016 - 10.2023
  • Set up and operate machine tools to produce precision parts and instruments.
  • Monitor the feed and speed of machines during the machining process.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Adjust machine settings to complete tasks accurately.
  • Troubleshoot malfunctions in equipment or processes.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Ensure that safety guidelines are followed at all times while operating machinery.

Clerk/Typist

Food 4 Less Supermarket
Los Angeles, CA
09.2013 - 06.2016
  • Answered multiple telephone calls and directed inquiries to appropriate personnel.
  • Transferred calls as necessary to appropriate departments or personnel.
  • Provided customer service to callers by answering questions and providing requested information.
  • Organized files alphabetically or numerically to maintain a well-structured system of records.
  • Utilized computer software to record caller's inquiries and complaints.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Copied, sorted and filed records of office activities and business transactions.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Handled typing and data entry duties to correct and update electronic telephone directories.

Education

High School Diploma -

Lock High School
Los Angeles, CA
06-2008

Skills

  • Data Entry
  • Clerical Support
  • Flexible Schedule
  • Customer Service
  • Call Transfers
  • Database Entry
  • Mail Sorting
  • Multitasking
  • Clerical Skills
  • Computer Operations
  • Patient information
  • Call Transfer

Timeline

Pest Control Technician

Kilter
11.2023 - Current

Machine Operator

Staub Metals
06.2016 - 10.2023

Clerk/Typist

Food 4 Less Supermarket
09.2013 - 06.2016

High School Diploma -

Lock High School

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Kalen Brown