Citlali Bastian McClain
Apple Valley,MN
Summary
Detail-oriented professional specializing in client safety and compliance. Proven expertise in documentation and customer service, while upholding quality standards. Results-driven with a strong background in quality inspection and safety compliance, recognized for exceptional attention to detail and effective communication skills.
Overview
7
7
years of professional experience
Work History
DSP
Opal Services
Eagan, Minnesota
12.2024 - Current
- Communicated effectively with team members to uphold client safety and comfort.
- Documented client progress and reported insights to supervisors consistently.
- Facilitated daily living activities and personal care tasks for individuals.
- Organized oral medications for clients following dosage and schedule requirements.
Car Rental Agent
Avis
Saint Paul, Minnesota
09.2024 - 12.2024
- Greeted customers, answered their questions and provided information about car rental services.
- Verified driver's license information and inspected rental documents for accuracy.
- Delivered rental vehicles to multiple locations with efficiency and safety while maintaining precise logs of vehicle mileage and fuel consumption daily.
- Assessed vehicles for any damage prior to rental, and upon return.
Assembly Line Production Worker
General Mills
Chanhassen, Minnesota
03.2023 - 07.2023
- Inspected products for quality and compliance with company standards.
- Collaborated with team members to maintain efficient workflow and meet production goals.
- Followed safety protocols while handling equipment and materials on the line.
Lead Machine Operator
Federal Package
Chanhassen, Minnesota
10.2020 - 09.2021
- Operated production machinery to ensure efficient workflow and quality output.
- Conducted quality checks to maintain product standards throughout production runs.
- Documented production data and maintained accurate records for compliance reporting.
- Inspected finished products for defects and ensured compliance with safety regulations.
Deli Clerk
Lunds & Byerlys
Edina, Minnesota
11.2018 - 05.2019
- Operated slicing machines and other equipment to prepare high-quality deli products for customer orders and display cases.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Assisted customers with product selection and answered questions about ingredients.
- Maintained cleanliness and organization of the deli counter and surrounding areas.
Education
High School Diploma -
Roosevelt High School
Minneapolis, MN05-2017
Skills
- Client documentation and medication organization
- Safety compliance and quality inspection
- Customer service and support
- Team collaboration and effective communication
- Attention to detail
- Problem solving
- Equipment maintenance
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
DSP
Opal Services
12.2024 - Current
Car Rental Agent
Avis
09.2024 - 12.2024
Assembly Line Production Worker
General Mills
03.2023 - 07.2023
Lead Machine Operator
Federal Package
10.2020 - 09.2021
Deli Clerk
Lunds & Byerlys
11.2018 - 05.2019
High School Diploma -
Roosevelt High School