Citlali Evans
Las Vegas,NV
Summary
Experienced Trauma Registrar with a vast history within the healthcare sector. Highly skilled in accurately documenting and maintaining detailed records of trauma cases, ensuring compliance with regulatory standards and guidelines. With a strong background in medical terminology and data management, possess the ability to efficiently collect, analyze, and report on trauma-related data for quality improvement initiatives and research purposes. Attention to detail, organizational abilities, and commitment to patient care make me an invaluable asset in supporting healthcare teams in delivering optimal trauma care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Trauma Registrar
Dignity Health
09.2021 - Current
- Implemented trauma registry processes and assisted the Trauma Medical Director and Trauma Program Manger with trauma case selection for successful level 3 re-verification with The American College of Surgeons.
- Collected, organized, and entered patients into medical systems.
- Collaborating with moving to level 2 trauma center with education to registry staff on data collection.
- Trained 6+ newly hired trauma registrars in all registry functions.
- Performed regular quality and validation assessments on patient data to verify the accuracy of the trauma team.
- Implemented hospital data dictionary and onboarding process for all new trauma registrars.
- Identify performance improvement for all trauma patients entered into the hospital trauma registry.
- Implemented daily closure spreadsheet to assist in closing cases and stay in compliance.
- Data-driven innovative recommendations for trauma program given to Trauma Program Manager.
- Data Abstraction and input of all trauma cases into the trauma registry according to the National Trauma Data Standard.
- Attended TQIP conference 2022 & 2023.
- Cerner EHR Experience.
- V5 Trauma Registry & report writer experience.
- Xchanger & ESO EMS knowledge.
Trauma Registrar
Sunrise Hospital
06.2019 - 09.2021
- Trained 10+ Trauma Registrars.
- Handled high-volume data entry of demographics, disease etiology with extent, and associated procedures and treatments.
- Prepared cases for the American College of Surgeons hospital trauma verification level 2.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Reporting of all data from trauma registry.
- Meditech EHR Experience.
- Understanding and knowledge HPF medical record system.
- HCA productivity standards using Jira software.
Provider Data Analyst
United Healthcare
09.2018 - 06.2019
- Created various Excel documents to assist with pulling metrics data and information.
- Developed auditing spreadsheets to address risks and evaluate regulatory requirements.
- Analyzed Medicaid mega report for quality and compliance.
- Completed 50+ compliance calls monthly.
- Cactus and Facets program experience.
Accounts Receivable Specialist
United Healthcare
07.2011 - 09.2018
- Training 10+ employees.
- Billing/Coding/Auditing/Analysis of all charges from pediatric, specialties, adult medicine, and urgent care clinics submission to insurance companies.
- Creation of a new training manual.
- Meeting month-end reports.
- Managed Care billing system IDX.
- Monitor total charges monthly report.
- Managed efficient cash flow reporting, posted cash receipts, and analyzed chargeback, independently addressing and resolving issues.
- Communicated and assisted all physicians with billing questions.
- Performed targeted collections on past-due accounts.
- Medicare and Medicaid policies and billing modifiers knowledge.
- IDX, Touch-works, Next-gen EHR experience.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Skills
- Critical Thinking
- Team Leadership
- Excellent Communication
- Process Improvement
- Analytical Skills
- Data Management
- Excel
- MS Word
- MS Powerpoint
Certification
- ICD 10 Coding
- AAAM AIS 15 Trauma Coding
Timeline
Trauma Registrar
Dignity Health
09.2021 - Current
Trauma Registrar
Sunrise Hospital
06.2019 - 09.2021
Provider Data Analyst
United Healthcare
09.2018 - 06.2019
Accounts Receivable Specialist
United Healthcare
07.2011 - 09.2018
Bachelor of Science - Healthcare Administration
University of Phoenix
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