Overview
Work History
Skills
Languages
Timeline
Generic

Citlali Nevarez

Dallas,TX

Overview

6
6
years of professional experience

Work History

Account Manager

Pediatric Home Healthcare
02.2019 - Current
  • Tasked with overseeing the day to day operations of my office, including but not limited to scheduling, billing, insurance authorizations for patients.
  • Daily communications with nurses and patient's families to keep strong relationships.
  • Interviewing candidates and providing oversight of other hiring processes.
  • Overseeing pay rates for nurses in the field.
  • Promoting open communication between all departments.
  • Managing the nurses and clients after hours, if issues arise.
  • Adhering to all policies and procedures as well as corporate goals and objectives.

Server/Bartender

Mi Cocina
10.2017 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Skills

  • Time Management
  • Critical Thinking
  • Time Management
  • Communication
  • Teamwork
  • Adaptability
  • Problem-solving

Languages

Spanish
Full Professional

Timeline

Account Manager

Pediatric Home Healthcare
02.2019 - Current

Server/Bartender

Mi Cocina
10.2017 - 12.2022

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Citlali Nevarez