Citlali Rivera
Modesto,CA
Summary
Dynamic professional with a strong background in customer service and administrative support, honed at Walmart Super Center. Proven ability to enhance customer satisfaction and streamline operations. Skilled in cash register operation and inventory management, with a commitment to fostering a positive team environment and training new employees effectively.
Overview
2022
2022
years of professional experience
Work History
Team Associate
Walmart Super Center
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coordinated training sessions for new team members, ensuring seamless integration into the existing workforce structure.
- Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Manager Assistant
Noa Noa Envios
- Managed high-volume correspondence, ensuring timely responses and accurate information dissemination.
- Oversaw budgeting process for departmental expenses, monitoring spending trends to identify areas for cost reduction.
- Streamlined administrative processes by implementing efficient filing and organization systems.
- Optimized calendar management practices for executive staff members, allowing them more time to focus on strategic priorities rather than scheduling conflicts.
- Assisted in the development and implementation of office policies and procedures, ensuring consistent adherence to established guidelines across all departments.
Cashier/ Server
El Capitán Mariscos Y Taqueria
07.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Peter Johansen High School
Modesto, CA05.2020
Skills
- Cash register operation
- Customer service
- Inventory management
- Administrative support
Languages
Spanish and English
Full Professional
Timeline
Cashier/ Server
El Capitán Mariscos Y Taqueria
07.2019 - 07.2021
Team Associate
Walmart Super Center
Manager Assistant
Noa Noa Envios
Peter Johansen High School
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