Citlalli Guadarrama
Bennett,CO
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Jersey Mike's Subs
12.2022 - 04.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Shift Manager
Taco Bell
05.2019 - 11.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
High School Diploma -
Bennett High School
Bennett, CO05.2020
Skills
- Team Development
- Handling Customer Complaints
- Payment Processing
- Documentation and Reporting
- Inventory Control
- Staff Training and Onboarding
- Cash Handling
- Flexible Schedule
- Relationship Building
- Process Improvements
- Schedule Management
- Operations Management
Accomplishments
- Supervised team of (720)447-8144 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Food Service Worker
Jersey Mike's Subs
12.2022 - 04.2023
Shift Manager
Taco Bell
05.2019 - 11.2022
High School Diploma -
Bennett High School