Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Certification
Timeline
Generic

Citlalli Inzunza Salazar

West Sacramento,CA

Summary

Ethical Community Service Officer adept at providing effective and professional support to the public. Strong dedication to helping customers resolve issues and leaving a positive impact on them. Excel in both, team environments and alone. Proven ability to listen attentively, solve problems quickly, and efficiently, and create a high-quality professional relationship with the public.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Community Service Officer

Sacramento Police Department
06.2022 - Current
  • Enhanced community safety by conducting regular foot and vehicle patrols.
  • Assisted in reducing neighborhood crime rates by establishing strong relationships with residents and local businesses.
  • Promoted positive community relations by attending various events as a representative of the police department.
  • Ensured accurate documentation and reporting by maintaining detailed records of all incidents encountered during shifts.
  • Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
  • Aided investigations by collecting evidence at crime scenes, preserving its integrity for further analysis.
  • Increased response times to non-emergency calls by triaging requests based on urgency levels effectively.
  • Managed administrative tasks effectively, ensuring proper record-keeping, data entry, filing, and report writing were completed accurately and promptly.
  • Assisted police officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.
  • Responded to and processed found property calls, logging details and filing required reports for further action.
  • Supported law enforcement officers in emergency situations, providing timely and accurate information for decision making.
  • Identified violations, collaborated with local law enforcement to address concerns and testified in court as to details of offenses.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Provided court testimony to support court decisions.
  • Wrote citations for offenders and explained procedures.

Construction Laborer

Telesis Construction
03.2022 - 06.2022
  • Increased project efficiency by effectively organizing and managing construction materials on job sites.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Improved worksite safety by consistently adhering to company protocols and guidelines.
  • Enhanced client satisfaction by maintaining a clean and organized work environment throughout the construction process.
  • Maintained equipment functionality by conducting regular inspections and performing basic maintenance tasks when necessary.
  • Strengthened relationships with clients through professional demeanor, clear communication about project status updates or concerns encountered during construction phases.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.
  • Followed blueprints and diagrams to complete projects according to specifications.
  • Dug trenches and set up forms to specified requirements for concrete pours.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Used variety of hand and power tools to complete tasks.

Construction Laborer

Hensel Phelps Construction
07.2021 - 03.2022
  • Increased project efficiency by effectively organizing and managing construction materials on job sites.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Improved worksite safety by consistently following company protocols and guidelines.
  • Enhanced client satisfaction by maintaining a clean and organized work environment throughout the construction process.
  • Utilized hammers, saws, drills, levels, and a variety of tools to complete projects on a daily basis.
  • Supported the successful execution of large-scale projects by adopting a flexible work schedule and willingly taking on additional responsibilities when needed.
  • Dug trenches and set up forms to specified requirements for concrete pours.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Operated forklifts and boom lifts to complete various tasks.
  • Mixed and poured concrete for variety of projects.

Traffic Control Technician

Javelin Utility Services
11.2020 - 08.2021
  • Improved traffic flow by implementing efficient signal timing plans and coordinating with other departments.
  • Reduced accident rates by designing and installing appropriate signage, pavement markings, and other traffic control measures.
  • Trained new team members on proper installation techniques, leading to more efficient work processes and reduced errors.
  • Performed regular inspections of work zones, ensuring compliance with state regulations for maximum safety.
  • Assembled signs and cones to direct traffic through construction sites.
  • Trained new traffic controllers to properly use traffic control devices and apply best practices.
  • Controlled pedestrian movements to prevent intrusion into work zones.
  • Communicated with team members using hand signals and radios.
  • Maintained traffic control plans for proper management of traffic during construction and events.

Dock Worker/ Kit Packager

Construction Innovations
03.2020 - 11.2020
  • Enhanced workplace safety by adhering to strict safety guidelines and protocols during daily operations.
  • Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
  • Collaborated with team members for efficient organization, storage, and retrieval of goods in the warehouse.
  • Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
  • Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
  • Maintained a clean work environment, promoting a safe and efficient workspace for all employees.
  • Assisted in training new dock workers on company procedures, ensuring consistent performance across the team.
  • Utilized problem-solving skills to address issues that arose during the loading or unloading processes promptly.
  • Demonstrated attention to detail in reviewing documentation for accuracy and compliance with relevant regulations.
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.

Waitstaff

Carlton Senior Living Center
04.2018 - 03.2020
  • Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Established a positive work environment, promoting teamwork and open communication among staff members.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Intern

Sacramento Police Department
01.2019 - 05.2019
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Shipping/Receiving Member

RedStone Print & Mail
07.2016 - 03.2018
  • Expedited urgent orders, prioritizing tasks effectively to ensure timely delivery.
  • Trained new team members on company policies, procedures, and best practices in shipping and receiving operations.
  • Optimized storage space utilization by reorganizing the warehouse layout according to product turnover rates and dimensions.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Education

Associate of Science - Business Management

Sacramento City College
Sacramento, CA
09.2022

Associate of Science - Criminal Justice

Sacramento City College
Sacramento, CA
01.2019

Skills

  • Report Writing
  • Community Engagement
  • Report Preparation
  • Community Relations
  • Conflict Resolution
  • Effective Communication
  • Customer Service
  • Problem Solving
  • Critical Thinking
  • Team Collaboration
  • Community Outreach
  • Attention to Detail

References

  • Nicole Quinn, Department of Justice Manager for Missing Persons and Stolen Vehicles, (916)-210-3181, N.quinn@doj.ca.gov
  • Martin Landeros, Hensel Phelps Construction Foreman, (209)-261-3490
  • David Putman, Sacramento Police Department Sergeant, (916)-719-5935, Dputman@pd.cityofsacramento.org

Hobbies and Interests

  • Travel
  • Sports
  • Content Creator
  • Volunteer Work
  • Club and Social activities

Certification

  • Community Service Officer Academy, Sacramento Police Department, June 2022 - August 2022
  • Certified First Aid
  • Emergency Vehicle Operations Course Training
  • OSHA 10 Training

Timeline

Community Service Officer

Sacramento Police Department
06.2022 - Current

Construction Laborer

Telesis Construction
03.2022 - 06.2022

Construction Laborer

Hensel Phelps Construction
07.2021 - 03.2022

Traffic Control Technician

Javelin Utility Services
11.2020 - 08.2021

Dock Worker/ Kit Packager

Construction Innovations
03.2020 - 11.2020

Intern

Sacramento Police Department
01.2019 - 05.2019

Waitstaff

Carlton Senior Living Center
04.2018 - 03.2020

Shipping/Receiving Member

RedStone Print & Mail
07.2016 - 03.2018

Associate of Science - Business Management

Sacramento City College

Associate of Science - Criminal Justice

Sacramento City College

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Citlalli Inzunza Salazar