Performed daily cleaning tasks including sweeping, mopping, vacuuming, and dusting of common areas such as lobbies, hallways, and stairwells.
Clean vacant units between tenant move-outs and move-ins.
Provide courteous and professional service to residents, addressing any concerns or requests in a timely manner.
Shift Manager
Popeyes Louisiana Kitchen, Inc.,
08.2021 - 02.2022
Supervise and coordinate activities of team members during shifts, including assigning tasks, monitoring performance, and providing feedback.
Ensure exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring a positive dining experience.
Oversee daily operations including opening and closing procedures, inventory management, cash handling, and maintaining cleanliness and organization of the restaurant.
Spanish Medical Interpreter
Spanish Interpreting of Colorado
08.2020 - 03.2021
Provide accurate and clear interpretation between Spanish-speaking patients and healthcare professionals in various settings, including clinics, hospitals, and medical offices.
Assist patients in understanding medical procedures, diagnoses, consent forms and treatment options.
Follow all ethical, legal, and professional guidelines when interpreting.
Education
High School Diploma -
Venture Prep High School
Denver, CO
05.2017
Skills
Reliable: Consistently dependable and punctual, ensuring that tasks and responsibilities are completed on time and to a high standard
Bilingual: Fluent in both English and Spanish, with the ability to seamlessly interpret and translate between the two languages
Adaptable: Highly flexible and able to adjust to changing circumstances with ease Quick to learn and implement new processes or technologies
Organized/Multi-Tasker: Skilled in managing multiple responsibilities simultaneously while maintaining a high level of accuracy and efficiency
Excellent Interpersonal Skills: Demonstrates strong ability to build and maintain positive relationships with others Communicates effectively, listens actively, and interacts with empathy and professionalism Able to navigate sensitive situations and resolve conflicts