Citlalli Taylor
Maplewood,MN
Summary
Dynamic Office Assistant at Bright Ninos Autism Center, skilled in data entry accuracy and client record management. Enhanced office efficiency through effective communication and meticulous document preparation. A dedicated team player, I fostered positive relationships with families and staff, contributing to a supportive environment that prioritized confidentiality and professionalism.
Friendly and efficient with strong organizational skills, adept at managing office tasks and supporting team functions. Possesses solid understanding of administrative software and office procedures, including proficiency in Microsoft Office and data entry. Committed to optimizing workflows and contributing to smooth-running office environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Assistant
Bright Ninos Autism Center
09.2025 - Current
- Managed office communications and maintained professional relationships with families and staff.
- Facilitated the preparation of materials for therapy sessions and workshops.
- Supported front desk operations, greeting visitors and answering inquiries promptly.
- Conducted data entry tasks, ensuring accuracy in client information updates.
- Supported administrative tasks, including data entry and file management, ensuring accuracy and efficiency.
- Provided front desk support, greeting visitors warmly and directing inquiries appropriately.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Monitored and tracked budgets and expenses.
- Assisted with onboarding of new employees.
- Supported staff on special assignments and ad hoc projects.
- Coordinated and scheduled meetings and appointments.
- Purchased and maintained office supplies.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Managed employee records, ensuring data accuracy and confidentiality at all times.
- Assisted in payroll processing, ensuring accurate and timely payments to employees.
- Assisted in maintaining accurate client records using electronic health record systems.
Lead Teacher
Bilingual Child Care Mahtonmedi
06.2025 - 09.2025
- Developed engaging lesson plans to enhance bilingual language acquisition.
- Implemented age-appropriate activities to support cognitive growth in children.
- Collaborated with parents to facilitate effective communication and involvement in child's education.
- Conducted assessments to monitor student progress and adapt teaching strategies accordingly.
- Utilized educational technology tools to enhance interactive learning experiences.
- Coordinated classroom events to promote cultural awareness and community involvement.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Served as a member of the school''s leadership team, participating in strategic planning efforts aimed at continuous improvement initiatives.
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Server Manager
Peoples Organic Wine and Coffee
11.2024 - 01.2025
- Managed daily operations to ensure smooth service flow and customer satisfaction.
- Trained staff on menu offerings and service techniques for improved guest experiences.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Scheduled shifts to maintain adequate coverage during peak hours and special events.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- Reduced downtime with proactive maintenance and regular system checks for optimal server functionality.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
Kitchen Staff Member
Camp Ramah In New England
06.2022 - 08.2022
- Assisted in food preparation and cooking, adhering to safety and sanitation standards.
- Collaborated with team members to ensure timely meal service during camp activities.
- Maintained cleanliness of kitchen equipment and workstations, promoting a safe cooking environment.
- Learned various cooking techniques and kitchen procedures to improve efficiency.
- Supported inventory management by organizing supplies and minimizing waste.
- Adapted quickly to changing menus and dietary needs of campers and staff.
- Engaged in teamwork to foster a positive atmosphere within the kitchen staff.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Followed recipes and chef instructions to prepare food correctly.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Lifted and carried heavy materials.
Education
Bachelor of Science - Nutrition
Universidad Veracruzana
Veracruz, MX04-2023
High School Diploma -
Ilustre Instituto Veracruzano
Veracruz, MX07-2017
Skills
- Office communication
- Data entry accuracy
- Document preparation
- Client record management
- Front desk support
- Inventory management
- Meeting coordination
- Budget monitoring
- Staff training
- Team collaboration
- Food safety compliance
- Kitchen sanitation practices
- Meal preparation assistance
- Scheduling shifts
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Dedicated team player
- Administrative support
- Office administration
- Prioritizing work
- Mail handling
- Office management
- Excel spreadsheets
- Scheduling appointments
- Front office management
- Schedule management
- Valid Driver's license
- Calendar management
- Mail distribution
- Spreadsheet management
- Event planning
- Payroll processing
- Staff management
- Medical records management
- Office supplies management
- Scheduling
- Appointment scheduling
- Customer service
Certification
- Adult and Pediatric First Aid/CPR/AED (06/14/25- 06/14/27)
- Dual Language Learning in the Early Childhood Environment (CCEI)
- Staff Communication: Educational Partnerships (CCEI)
- How Child Learn
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Software
Adobe
Excel
Word
Powerpoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balancePaid sick leaveTimeline
Office Assistant
Bright Ninos Autism Center
09.2025 - Current
Lead Teacher
Bilingual Child Care Mahtonmedi
06.2025 - 09.2025
Server Manager
Peoples Organic Wine and Coffee
11.2024 - 01.2025
Kitchen Staff Member
Camp Ramah In New England
06.2022 - 08.2022
Bachelor of Science - Nutrition
Universidad Veracruzana
High School Diploma -
Ilustre Instituto Veracruzano