Citlaly Aguila
Chicago,IL
Summary
Front Desk Medical Receptionist skilled ar facilitating patient care. Expert in diffusing conflicts and solving patients dilemmas. Communicates positively with patients, office staff, and physicians. Hard working individual willing to go an extra mile to complete any given task. Highly-motivated with desire to take on any new challenges. Strong work ethic, adaptability and exceptional interpersonal skills with attention to detail. Adept at working effectively unsupervised and quickly mastering new skills. Offer great people skills, organized file management and have a great understanding of patients confidentiality. Enhance office operations by staying on top of patients overall needs. Experience with electronic recordkeeping and insurance documentation. Bilingual individual with pleasant attitude and desire to help in any capacity to fulfill patients needs.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Fullerton Surgery Center
10.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained current and accurate medical records for patients.
Front Desk Receptionist
Precision Dental Care
07.2021 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
General Merchandise Stocker
Target
08.2020 - 08.2021
- Helped customers locate desired items and transfer oversized items to vehicles.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Unloaded arriving product stock and moved to store display areas.
Education
High School Diploma -
Edwin G. Foreman High School
Chicago, IL06.2019
Skills
- Product Displays
- Safety Methods
- Loss prevention
- Fluent in Spanish
- Conflict resolution
- Multitasking
- Organizational skills
- Front Desk Operations
- Microsoft Office
- Medical Record Keeping
- Medical Report Preparation
- HIPAA Guidelines
- Collaborating and Teamwork
- Cash Handling
- Insurance Verification / Authorizations
- State Data Entry / Daily Office Reports
- Customer Service
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Fullerton Surgery Center
10.2021 - Current
Front Desk Receptionist
Precision Dental Care
07.2021 - 09.2021
General Merchandise Stocker
Target
08.2020 - 08.2021
High School Diploma -
Edwin G. Foreman High School
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