Summary
Overview
Work History
Education
Skills
Languages
Awards
Languages
Timeline
Generic

Citlaly Flores

Houston,TX

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes tasks. Friendly and engaging cashier with history of delivering excellent customer service in busy retail settings.

Overview

3
3
years of professional experience

Work History

Nanny

Private Family
Houston, TX
08.2022 - Current
  • Supervised 3 children (ages 4, 6, and 10) after school
  • Reported behavioral or emotional challenges with parents before leaving for the day
  • Tutored children in English, Spanish, and math 3 times a week
  • Transported 3 children from school and any practice events
  • Prepared healthy lunches and dinners for children.

Cashier

Wingstop
Houston, TX
08.2021 - 07.2022
  • Reconciled cash drawer at the start and end of each shift, accounting and resolving errors
  • Money was managed efficiently, with no gains or losses
  • Helped consumers complete orders, purchases, and refunds
  • Customer spaces were maintained to match typical demand.

Education

Bachelor of Science - Teaching And Learning

University of Houston
Houston, TX
05-2025

High School Diploma -

MacArthur High School
05.2022

Skills

  • Customer Service
  • Adaptability
  • Bilingual
  • Team building
  • Communication
  • Reliable

Languages

  • English
  • Spanish

Awards

  • University of Houston College of Education Dean's List
  • Magna Cum Laude
  • Wingstop Employee of the Month

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Nanny

Private Family
08.2022 - Current

Cashier

Wingstop
08.2021 - 07.2022

Bachelor of Science - Teaching And Learning

University of Houston

High School Diploma -

MacArthur High School
Citlaly Flores