Citlaly Torres
Grand Prairie,TX
Summary
Detail-oriented administrative professional with six years of experience in financial operations and client relations within the automotive industry. Proficient in developing spreadsheets, managing payments, and ensuring precise record-keeping. Exceptional organizational, analytical, and communication skills enhance team collaboration and efficiency. Career aspirations include leveraging expertise to optimize operational workflows and elevate customer service standards.
Overview
6
6
years of professional experience
Work History
Office Manager
Autosiglo Group LLC
Dallas, TX
04.2019 - Current
- Executed various financial tasks, such as managing payments and preparing client invoices.
- Utilized spreadsheets to monitor client balances and state payments.
- Handled client queries about payments using phone and email communication.
- Ensure accuracy and security of sensitive data related to personnel.
- Executed various administrative functions such as document filing, mail processing, and compiling reports.
- Streamline workflows by leveraging Microsoft Excel for data management and analysis.
- Guaranteed sufficient stock through regular procurement of essential items.
- Streamlined office processes through automation of communication, billing and data management tasks.
- Provided administrative support to management team including preparing reports and presentations.
- Provided training to new hires on office policies and procedures.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Education
Bachelor of Science - Biology
Texas Woman's University
Denton, TX12-2023
Skills
- Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)
- Strong analytical skills: data research, analysis, and reporting
- Excellent verbal and written communication skills
- Exceptional organizational and time management abilities
- Experienced in accounting and clerical functions
- Self-motivated and capable of handling multiple tasks efficiently
- Knowledge of financial compliance and confidentiality standards
- Customer relations
- Database administration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Office Manager
Autosiglo Group LLC
04.2019 - Current
Bachelor of Science - Biology
Texas Woman's University
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