Citlaly Vidaca
Stockton,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn new responsibilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Underwriter & Receptionist
Central Valley Insurance
11.2022 - 09.2023
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Handled payments.
- Able to handle multiple phone calls at a time,
- Assisted in training
Supervisor
RV Farms
06.2017 - 08.2022
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Established clear priorities and production quality standards.
- Managed payroll
- Prepared and submitted reports on job progress and safety conditions to upper management daily.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Developed and maintained courteous and effective working relationships.
Foreman
Vidaca Farms Labor
06.2015 - 07.2017
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Provided feedback to workers on job performance and safety procedures.
- Inspected completed work to verify quality standards and compliance with criteria.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Provided timesheets and invoices for accuracy daily.
- Managed payroll.
Education
Business Administration And Management
San Joaquin Delta College
Stockton, CAHigh School Diploma -
Venture Academy
Stockton, CA05.2016
Skills
- English
- Spainsh
- Documentation
- Supervision and leadership
- Task Prioritization
- Attention to Detail
- Customer Service
Certification
- Licensed California Life Insurance agent- Effective 02/02/2024
- AML Anti-Money laundering for Insurance/Securities Certification- Completion date of 02/06/2024
- California Annuity Certification- Completion date of 02/05/2024
Timeline
Underwriter & Receptionist
Central Valley Insurance
11.2022 - 09.2023
Supervisor
RV Farms
06.2017 - 08.2022
Foreman
Vidaca Farms Labor
06.2015 - 07.2017
Business Administration And Management
San Joaquin Delta College
High School Diploma -
Venture Academy