Civona Quarells
Pearland
Summary
Detail-oriented professional with over 22 years of experience in phlebotomy, clinical laboratory, and customer service roles. Skilled in blood collection, specimen processing, data entry, and patient care. Adept at workflow management and client services. Seeking Phlebotomist or Cashier roles in Houston or Pearland, TX, to leverage strong technical and interpersonal skills for excellent service delivery.
Overview
22
22
years of professional experience
Work History
General Merchandising
Target
Pearland, TX
03.2026 - Current
- Responsible for ensuring the sales floor is fully stocked, organized, and properly managed to provide a seamless guest experience
- Organize the back room to ensure inventory accuracy
- Greeting, assisting, and engaging with guests on the sales floor
- Ring customers on the register
Caregiver
Abet Life Inc
Houston, TX
06.2020 - Current
- Provided care by assisting with grooming, laundry, grocery shopping, and trips to doctor appointments
- Prepared nutritious meals and performed house cleaning
Cashier and Customer Service
Burlington Coat Factory
Houston, TX
02.2026 - 04.2026
- Delivered excellent customer service with a positive, professional attitude to all customers
- Accurately and efficiently rang up purchases on the register
- Processed exchanges and returns according to company policy
- Completed additional tasks as assigned by management from time to time
Phlebotomist II
Quest Diagnostics
Houston, TX
09.2016 - 12.2022
- Collect specimens according to established procedures
- Conduct research on tests the client has ordered such as timed tests, standing orders, written orders that are unclear, or for patients that have Medicare to obtain a diagnosis code
- Kept the work area sanitized, filed paperwork, and replenished laboratory supplies to establish workflow efficiency
- Stayed up to date with online training, and testing according to laboratory procedures
- Stayed compliant on department policies, protocols, and laboratory operations
Phlebotomist
Mindlance Employment Agency
Houston, TX
05.2016 - 09.2016
- Traveled to various locations to perform phlebotomy procedures
Pathology Patient Care Technician II
Texas Children’s Hospital
Houston, TX
03.2013 - 05.2016
- Collected venous and capillary blood samples from patients
- Entered patient and specimen information into computer system
- Delivered samples to technical area for analysis
- Supported client services and managed send outs
Phlebotomist
St. Joseph's Hospital and Medical Center
Phoenix, AZ
12.2010 - 07.2012
- Packaged blood, urine, and other body fluids for proper storage and courier pick up
- Completed specimen processing and data entry for laboratory testing
- Answered incoming calls and filled out required paperwork
Patient Service Technician II
Laboratory Corporations of America
Phoenix, AZ
09.2004 - 05.2009
- Conducted pre-employment drug screens and swabs for paternity testing
- Ordered supplies for laboratory needs
- Drew blood, aliquoted, and labeled specimens
Education
High School Diploma - General Studies
Alhambra High School
06.1997
Skills
- Task prioritization
- Computer skills
- Collecting samples for laboratory testing
- Teamwork and collaboration
- Problem-solving
- Customer service
- Time management
- Attention to detail
- Multitasking
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Calm under pressure
Additional Information
Authorized to work in the US for any employer
Timeline
General Merchandising
Target
03.2026 - Current
Cashier and Customer Service
Burlington Coat Factory
02.2026 - 04.2026
Caregiver
Abet Life Inc
06.2020 - Current
Phlebotomist II
Quest Diagnostics
09.2016 - 12.2022
Phlebotomist
Mindlance Employment Agency
05.2016 - 09.2016
Pathology Patient Care Technician II
Texas Children’s Hospital
03.2013 - 05.2016
Phlebotomist
St. Joseph's Hospital and Medical Center
12.2010 - 07.2012
Patient Service Technician II
Laboratory Corporations of America
09.2004 - 05.2009
High School Diploma - General Studies
Alhambra High School