CJ Cameron
Chagrin Falls,United States
Summary
Accomplished Assistant Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Sherwin Williams
09.2021 - Current
- Demonstrated ability to work independently, meet/exceed organizational objectives, maintain concise and accurate records, and ultimately provide top-notch customer service to a varied clientele
- Assisted the Store Manager in coordinating Store activities to achieve Store sales budget and profit growth
- Directly oversaw store operations, including issuing staff assignments and maintaining store efficiency
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Ordering products on a weekly basis to ensure proper stock
- Created and maintained safe and secure work environments for employees.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Key Holder
Sherwin Williams
11.2015 - 10.2021
- Demonstrated ability to work independently, meet/exceed organizational objectives, maintain concise and accurate records, and ultimately provide top-notch customer service to a varied clientele
- Assisted the Store and Assistant Manager in coordinating Store activities in order to achieve Store sales plan and profit
- Directly oversaw store operations, including issuing staff assignments and maintaining store efficiency
Shift Manger
Panera Bread
01.2014 - 04.2017
- Answered customers’ questions and addressed problems and complaints in person and via phone
- Consistently kept kitchen areas clean and free of debris and water
- Kept employees operating productively and working on task to meet business and customer needs.
- Ensure everyone follows the company's guidelines, policies and procedures
- Responsible for delivering outstanding customer service, assigning duties, development of team members, inventory management, labor and cash handling.
- Trained and mentored new employees to maximize team performance.
Education
Bachelor of Science - Communications
Kent State University
05.2022
Chagrin Falls High School
05.2010
Skills
- Strong interpersonal and communication skills
- Analytical and problem-solving skills
- Phone skills
- Listening
- People skills
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
- Coaching and Mentoring
- Strategize Business Plans
- Business Leadership
Certification
Coursera Certificate in Project Management
Timeline
Assistant Store Manager
Sherwin Williams
09.2021 - Current
Key Holder
Sherwin Williams
11.2015 - 10.2021
Shift Manger
Panera Bread
01.2014 - 04.2017
Bachelor of Science - Communications
Kent State University
Chagrin Falls High School
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