CJ Ramirez
Grand Prairie,TX
Summary
Dynamic Regional Sales Manager with a proven track record at National Fire & Safety, excelling in strategic planning and relationship selling. Achieved significant revenue growth through effective sales initiatives and exceptional customer service. Skilled in mentoring teams and driving territory expansion, consistently exceeding sales targets while fostering strong client partnerships.
Overview
15
15
years of professional experience
Work History
Regional Sales Manager
National Fire & Safety
01.2024 - 06.2025
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Finalized sales contracts with high-value customers.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
- Managed a diverse portfolio of accounts across multiple industries to ensure consistent revenue generation within the region''s jurisdiction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Manager
Maxim Fire Systems
05.2022 - 01.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Salesperson
Maxim Fire Systems
04.2020 - 05.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Set and achieved company defined sales goals.
Salesperson
Associated Time & Parking Controls
06.2015 - 04.2020
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to event marketing, sales and brand promotion.
Fire Alarm Technician
Mitec
12.2010 - 06.2015
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Responded to maintenance calls and troubleshot devices.
- Read and understood product manuals and blueprints.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
Education
Grand Prairie High School
Grand Prairie, TX05-2004
Skills
- Sales leadership
- Customer service
- Strategic planning
- Business development and planning
- Sales expertise
- Deal closing
- Business development
- Relationship selling
- Account development
- Training and mentoring
- Territory expansion
- Account management
- Lead generation
- Project management
- Contract negotiations
- Sales initiatives and techniques
- Partnership development
- Sales tracking
- Effective multitasking
- Territory growth
- Sales presentations
- Product knowledge
- Sales coaching
- CRM software
- Direct sales
- Lead prospecting
- Sales proposal creation
- Sales forecasting
- Upselling and cross selling
- Pipeline maintenance
- Quote preparation
- Presentation
Languages
Spanish
Limited Working
Timeline
Regional Sales Manager
National Fire & Safety
01.2024 - 06.2025
Sales Manager
Maxim Fire Systems
05.2022 - 01.2023
Salesperson
Maxim Fire Systems
04.2020 - 05.2022
Salesperson
Associated Time & Parking Controls
06.2015 - 04.2020
Fire Alarm Technician
Mitec
12.2010 - 06.2015
Grand Prairie High School
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