Cj Sok
Summary
Detail-oriented professional with cross-functional experience in donor support, front desk operations, and staff training. Strong background in compliance, data accuracy, and process adherence within regulated environments. Ability to identify errors, improve workflows, and train staff to maintain quality standards.
Overview
1
1
year of professional experience
Work History
Reception Technician Trainer
CSL Plasma
East Providence
04.2026 - Current
- Delivered engaging training sessions to employees on company policies and procedures.
- Conducted assessments to gauge trainee understanding and skill acquisition, informing adjustments to training strategies.
- Adapted teaching methods to meet diverse learning needs, improving trainee engagement and retention.
Donor Support Technician
CSL Plasma
East Providence
01.2026 - Current
- Monitored donor reactions during the donation process for immediate support.
- Safely disconnected donor from plasmapheresis machine to ensure comfort.
- Disconnect donor from plasmapheresis machine
Reception Technician
CSL Plasma
East Providence
07.2025 - Current
- Educated donors on donation procedures and requirements to ensure informed participation.
- Screened donors to ensure safety by assessing vitals, conducting finger stick, and measuring weight.
- Assisted in maintaining cleanliness and organization of the reception area.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07-2025
Skills
- Training coordination
- Data accuracy & verification
- Multitasking & prioritization
- Data verification
- Problem solving
- Effective communication
Timeline
Reception Technician Trainer
CSL Plasma
04.2026 - Current
Donor Support Technician
CSL Plasma
01.2026 - Current
Reception Technician
CSL Plasma
07.2025 - Current
High School Diploma -
Penn Foster Career School