CJ Stevens
Richmond,VA
Summary
Professional with experience in B2B business development and account management. Adept at building and maintaining strong client relationships, driving revenue growth, and identifying new business opportunities. Strong focus on teamwork and achieving results, adaptable to changing needs. Skills include strategic planning, customer relationship management, and effective communication. Known for reliability and results-oriented approach.
Overview
8
8
years of professional experience
Work History
Head of Sales & Business Development
Guide Roasting Company
05.2024 - Current
- Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
- Built relationships with customers and community to establish long-term business growth.
- Streamlined sales processes for increased efficiency, leading to faster deal closures and improved profitability.
- Implemented robust CRM systems to track customer interactions effectively, enabling better account management and forecasting capabilities.
- Grew social media following by 25%
Account Manager (Contract)
Sifa Design Group
05.2024 - Current
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Streamlined account management processes, reducing response times and improving client service quality.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Executive Recruiter
NeyCS
05.2023 - 04.2024
- Made 50-100 cold calls a day to prospective clients and candidates
- Built an extensive network of industry connections, increasing the availability of top-tier candidates.
Product Specialist
SSI Packaging
03.2019 - 09.2023
- Grew book of business by 57% to over $1,000,000 in sales
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Research Associate II
CoStar Group
04.2017 - 12.2018
- Effectively built and maintained mutually beneficial relationships with clients
- Made 60-80 cold calls a day to real estate professionals to obtain real-time property & transaction data
Customer Service - Contact Center
Virginia Department of Taxation
10.2016 - 03.2017
- Managed 40+ inbound calls from Virginia residents to assist with their tax needs
Education
Bachelor of Arts - Sports & Exercise Studies
Randolph College
Lynchburg, VA12-2015
No Degree - Acting
Stella Adler Art of Acting Studio
Los Angeles08-2016
Skills
- Pipeline management
- New business development
- Sales process improvement
- Client relationship management
- Revenue growth
- Cold calling
- Problem-solving
- Team leadership
- Presentations and public speaking
- Customer service
Accomplishments
SSI Packaging, $1,000,000 Sales Club - Top Sales Professional
Timeline
Head of Sales & Business Development
Guide Roasting Company
05.2024 - Current
Account Manager (Contract)
Sifa Design Group
05.2024 - Current
Executive Recruiter
NeyCS
05.2023 - 04.2024
Product Specialist
SSI Packaging
03.2019 - 09.2023
Research Associate II
CoStar Group
04.2017 - 12.2018
Customer Service - Contact Center
Virginia Department of Taxation
10.2016 - 03.2017
Bachelor of Arts - Sports & Exercise Studies
Randolph College
No Degree - Acting
Stella Adler Art of Acting Studio
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