Clarence Trahan (NCMA)

• Effectively and strategically multi-tasked reduce testing turn-around.
• Calibrated equipment, administered quality controls and drove maintenance procedures to promote operational efficiency.
• Promoted workflow and reduced downtime by ensuring sufficient supply levels of reagents and equipment.
• Collected specimen samples for clinical trials and assessment.
• Conducted testing based on process guidelines, improving experiment efficiency.
• Verified report accuracy by assessing statistics, specimen identification and critical values.
• Maintained physical lab equipment, detecting malfunctions and troubleshooting to ensure optimum service.
• Monitored proficiency testing within laboratory environment, handling necessary corrective action.
• Collaborated with laboratory staff to ascertain group needs and improve test accuracy.
• Observed asepsis protocols when collecting and handling blood or tissue specimens.
• Carried out pre-analytic, analytic and post-analytic procedures to reduce inaccuracy.

• Collected customer feedback and recommended procedural or product changes to enhance future service delivery
• Established quality standards for service team members and evaluated progress
• Monitored documentation procedures to maintain consistent policies and current records
• Assisted customers , greeting with upbeat attitude
• Developed and improved successful policies
• Organized charts, documents and supplies to maintain team efficiency
• Performed routine tests such as urine dip stick, vision and hearing tests
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
• Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses
• Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
• Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
• Recorded vital signs and medical history
• Used epic software to process patient payments and update accounts
• Scheduled appointments for patients via phone and in person
• Monitored patient stability by checking vital signs and weight
• Cleaned, restocked and prepared exam rooms and medical equipment
• Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
• Answered appointment calls
• Prepared prescription refill requests on behalf of the physician

I got hired off my extern ship!

provided patient care

educate patients and assist doctor with procedures

get vitals

draw blood

input results in system

• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
• Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
• Recorded vital signs and medical history for patients
• Kept facility stocked with necessary supplies, equipment and instruments
• Positioned patients for optimal comfort before procedures
• Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs
• Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies

• I am responsible for going over and reviewing, multiple company bills and make sure everything is correct and pay the bill.
• Also responsible of constant review of all our company accounts.

• I was the general sales manager of the Chattanooga location! My job was to make sure the company and employees have what they need to run smoothly and accurately! Make sure all our customers were completely satisfied before we were complete with their services.

• I was in charge of running all the samples that came in to check for fluoride ,cyanide , ph, TKN's, phenol distillations, percent solid, total solids, and BODs.
• Also had to record all my results and report my findings Into our state system.
• Took blood pressure, (vitals), drew blood when needed.
• roomed patients after lab work was complete

• My job description is to help my boss with whatever problems and or new plumbing that was being put in or repaired and make sure everything is going great also making sure everyone stays happy especially the customer.

• I made sure every customer got exactly what they wanted.
• I made sure all of my employees were dressed according to our dress code.
• I made sure all of our orders were made and we were always ready for anything that came our way.

• I was in charge of introducing myself to the customer helying them figure out what the issue was on their vehicle and making sure there experience with us was 100% and making sure their vehicle was repaired and or serviced correctly and also giving the customer a follow up phone call to make sure all is well on their vehicle.

• I was in charge of opening and closing the store.
• Made sure all my employees were doing there assigned duties at all times.
• Making sure my inventory stayed consistent! Also made sure all my customers were helped from the moment the walked in to the time they left and were happy the whole time.