CJ Thousand

As the COO and a trainer at The Rehab Docs, I focus on driving top-down growth by building scalable systems that support long-term expansion. I oversee office structure, internal workflows, and staff coordination to ensure the clinic is positioned to grow efficiently. A key part of my role involves leading marketing and outreach strategy, including client acquisition, partnerships, and brand development. I work to optimize onboarding, communication, and service systems so growth does not compromise quality or consistency. Remaining hands on as a trainer allows me to align leadership decisions with the client experience and performance outcomes.

As Chief Operating Officer at Cost Reduction Specialists Inc., I focused on optimizing day to day operations to ensure the business ran efficiently and could scale as client demand changed. I worked closely with leadership to adapt internal systems and processes to meet current business needs, improve execution, and support growth. My role included managing client accounts, maintaining strong client relationships, and ensuring consistent service delivery across projects. I also supported sales efforts by helping develop client strategies, identifying new opportunities, and assisting with closing and onboarding new accounts. Overall, my responsibility was to align operations, client management, and sales efforts to drive sustainable performance.