Hardworking Sr. Associate Assistant, enthusiastic about taking on exciting new challenges by leveraging a solid background in internet based payroll data entry, management of HR functions, dynamic communication skills and a disciplined approach.
Overview
16
16
years of professional experience
Work History
Sr. Associate Assistant General Management
AT&T
Charlotte, NC
06.2008 - Current
Facilitate a variety of detailed and confidential support to an Executive Director including escalations, approvals and a full range of executive correspondence.
Maintain company confidence and protect business operations by acting as SME to ensure keeping sensitive information confidential, inspection of safety regulation for team members and following the Corporate Compliance guidelines.
Provide administrative support in preparation of time reporting, vacation scheduling and payroll.
Maintain expenses, employee personal changes, disciplinary records and work with HR on company based policies and procedures.
Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
Create and implement agendas for meetings, training and implementation of any new company policy or procedure.
Improve customer service feedback/ eNPS/ scores through outstanding service.
Build and maintain partnerships with with peers, HR, CWA and Labor to to address issues related to the business.
Education
Some College (No Degree) - Business Administration
Charleston Southern University
Charleston, SC
Some College (No Degree) - Computer And Information Sciences
Trident Technical College
Charleston, SC
Skills
Timeline Estimates
Performance Monitoring
Proficient in MS Office (Outlook, Word, Excel PowerPoint)
Team Leadership
Project Management
Timeline
Sr. Associate Assistant General Management
AT&T
06.2008 - Current
Some College (No Degree) - Business Administration
Charleston Southern University
Some College (No Degree) - Computer And Information Sciences