Full Time Hub Supervisor
1 Year 4 MonthsUPS | 04.2025 - Current
- Oversaw daily operations, ensuring compliance with safety and Production standards.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced package sortation accuracy and speed.
Mobile Technician
1 Year 7 MonthsTesla | 09.2023 - 04.2025
- Stay updated on latest automotive technology and industry trends through ongoing training and professional development opportunities
- Collaborate with team members to prioritize work orders and efficiently service a high volume of vehicles within tight deadlines
- Validate proper parts were picked and present to be installed on vehicles.
- Ensured customers were comfortable with the knowledge they possessed on their vehicles.
Home Theater Agent
2 Years 1 MonthBest Buy | 08.2021 - 09.2023
- Communicated effectively with clients, providing clear instructions on system operation and maintenance to enhance user experience
- Extensive knowledge of the latest home theater technology trends and products to recommend innovative solutions
- Provide hands-on training to clients on how to use and maintain their home theater systems effectively
- Provided ongoing support and troubleshooting to resolve technical issues, ensuring client satisfaction and system reliability
- Leveraged extensive knowledge of home theater technology trends to recommend tailored solutions that met client needs
Sales / Inventory supervisor
2 Years 11 MonthsBest Buy | 09.2018 - 08.2021
- Train and mentor sales staff on effective sales techniques and product knowledge
- Analyze sales data and market trends to identify opportunities for improvement and growth
- Oversee and lead a team of sales representatives to meet and exceed monthly sales targets
- Develop and implement inventory management procedures to optimize efficiency and minimize inventory discrepancies
- Train and mentor team members on best practices for inventory management, ensuring high standards of accuracy and organization
Supervisor
4 Years 3 MonthsUPS | 05.2015 - 08.2019
- Managed 15-25 employees while they were unloading trailers
- Managed inbound trailers and ensured accuracy of the trailers provided
- Developed and implemented training programs to improve team productivity and overall performance
- Conducted regular performance evaluations and provided constructive feedback to team members to support their professional development
- Ensured The safe work habits of all of my direct reporting employees
Inventory / "SWAT"
1 Year 2 MonthsBest Buy | 07.2017 - 09.2018
- Managed and maintained accurate inventory levels to ensure availability of products for customers
- Conducted regular inventory audits to identify discrepancies and implement corrective actions
- Developed and implemented inventory management processes to increase efficiency and reduce costs
- Executed visual merchandising strategies to enhance product presentation and drive sales
Auto Technician
2 Years 9 MonthsMonro Brake & Tire | 10.2014 - 07.2017
- Conduct thorough inspections to assess the condition of vehicle systems and components for preventative maintenance
- Perform routine maintenance tasks such as oil changes, tire rotations, and brake inspections to ensure vehicle safety and reliability
- Diagnose and repair mechanical issues using diagnostic tools and equipment to identify and resolve issues efficiently
Caregiver
6 MonthsPine Rest | 04.2014 - 10.2014
- Worked closely with 3-5 other caregivers to watch over children
- Chaperoned children on different out of facility trips
- Helped settle disputes between in house residences
Shift Lead
4 Years 10 MonthsWalgreens | 06.2009 - 04.2014
- Was a Key holder and Assisted other leaders in...
- Training employees in the customer service space
- Solving workplace issues
- Delegated tasks to ensure daily goals are achieved
- Counting the safe when opening or closing the store