Summary
Overview
Work History
Education
Additional Information
Timeline
Generic

Christopher J. Walden MBA, CFE

South Jordan,UT

Summary

Experienced investigator with an accomplished 25+ year career focused on criminal and administrative investigations. I have extensive experience investigating White Collar, Fraud, Juvenile and Organized Retail Crime.


Extensive experience presenting pertinent information to elected and appointed officials, implementing public safety programs, internal policy and procedure development, and supporting public policy initiatives.


Demonstrated proficiency directing and leading law enforcement and corporate investigative personnel to meet investigative objectives, and effectively deploy resources to match the changing market and criminal trends. Adept at conducting investigations and diffusing potentially volatile situations with tact and diplomacy.


I have extensive experience identifying stake holders in both the public and private sectors and leveraging those relationships to solve complex issues, and make recommendations to changes in state and federal law, and internal procedures.


In depth understanding of online investigations, and identifying evolving criminal trends and making changes to public policy to combat those identified trends.


Extensive experience in interviewing witnesses, gathering facts, identifying and collecting evidence and documenting the investigative process with detailed reports in case management databases.


Extensive experience in gathering data for interpretation and communicating those findings to critical stakeholders in multiple industries and markets.

Overview

27
27
years of professional experience

Work History

Sr. Investigations Manager

Amazon
07.2022 - Current


I am currently assigned to Amazon's Strategic Investigative Solutions Team. I lead efforts to efficiently and effectively provide investigation and resolution services pertaining to the protection of people, product, and data for Amazon. I collaborate with law enforcement and retail investigators who are conducting Organized Retail Crime investigations on Amazon.


I assist law enforcement officers file court process documentation and complete their Amazon investigations. These law enforcement officers work for local, state, and federal authorities.


Initiates and support loss prevention programs and investigations within Amazon and pursued them ethically and in compliance with all applicable laws, regulations, and internal policies. Key responsibilities include identifying unusual activity by leveraging information from reporting, data analysis, loss prevention reported incidents and trends, investigation requests, and tips.


I regularly partner with Amazon policy representatives to meet with and present on Organized Retail Crime to Attorneys General, State Legislators, Law Enforcers and other industry partners.


I sit on numerous state working groups starting Organized Retail Crime Task Forces in their respective jurisdictions.


I am a board member on numerous Organized Retail Crime Associations and actively participate in information and intelligence gathering and dissemination.

Global Investigations

Walmart
05.2022 - 07.2022


As a Global Investigator, I directed and led complex investigations involving a wide range of topics, including fraud, theft, commercial corruption, sexual assault, harassment/discrimination, consumer fraud, and substantial dangers to all Walmart platforms. I identified possible dangers and reduced risks by offering solutions and process refinements.


Conducted investigations (for example, fraud, theft, misappropriation, diversion, personal conduct, major crime) by receiving allegations of violations from a variety of channels; developed investigative theory; gathered and evaluated documents related to the case; analyzed documents and data to identify vulnerabilities and recommended process refinements based on findings; conducted and directed interviews of direct and indirect witnesses and suspects; presented findings to business units and law enforcement agencies; prepared investigative findings in a comprehensive, coherent and proficient report; prepared reports and evidence to meet legal and regulatory requirements for presentations.


Demonstrated up-to-date expertise in Corporate Investigations - Fraud and applied this to the development, execution, a club locations meeting with store personnel. Conducted dozens of employee interviews and documenting the investigative process.

Investigated allegations of employee misconduct and alleged violations of policy. Traveled to numerous Walmart and Sam's club locations meeting with store personnel. Conducted dozens of employee interviews and documenting the investigative process.


I participated in education initiatives and training and working with the Ethics and Legal departments and government agencies on investigative development.

Supervisory Special Agent

Utah Attorney Generals Office
11.2014 - 05.2022


As a Supervisory Special Agent, I supervised a state-wide task force with a specific mission. I was directly accountable to multiple chains of command, and the Utah State Legislature, producing an annual legislative report. I secured temporary funding for the initial start up of this specialized unit and led this team through dozens of complex investigations and high profile cases, eventually securing permanent funding in 2022 , one year ahead of budgetary projections.


This task force regularly met with industry stakeholders to solve state wide issues and partnered to change public policy. Further, the model used for this elite team has been duplicated in numerous other states around the country.


My responsibilities included conducting and directing others in numerous investigations over a wide span of offenses. These investigations were sensitive, alleging violations of complex white collar crimes, fraud, money laundering and racketeering.


Further, I regularly identified vulnerabilities in public policy that allowed criminal organizations to operate, and recommended changes that were supported legislatively, creating new laws. I conducted these investigations while interviewing multiple witnesses, gathering evidence and treating all involved parties with respect and dignity. I am an innovative self-starter, who is motivated, mission focused and results-driven.


Prior to being the task force commander, I was assigned as the Executive Officer (Administrative Supervisor) for the Investigations Division of the Utah Attorney Generals Office. My responsibilities involved:


- Maintenance and issue of equipment

- Supervising both the Training and Firearms unit.

- Purchasing and equipping fleet vehicles.

- Background investigations on all Attorney General employees.

- Professional standards (I.A)investigations as needed

- Supervising the Reserve Agent program


Detective

Unified Police Department Of Greater Salt Lake/Taylorsville
03.2005 - 11.2014


While employed with Unified Police Department I worked multiple investigative assignments. I developed multiple skill sets in community and public relations, interview and interrogation, and learned multiple crime reduction strategies.


A substantial amount of my investigative experience was gained while working as a School Resource Officer. As an SRO, I worked with numerous stakeholders inside of an educational setting. I was often tasked with conducting criminal investigations, sensitive in nature, requiring the utmost secrecy. These cases often involved juveniles being victimized.


Further, I spent five years as a K-9 officer/Senior Handler and more than six years on SWAT as a senior operator and team sniper.

SWAT senior operator responsible for resolution of many high threat situations.



Police Officer

West Bountiful City
12.2002 - 04.2005


As a police officer for the West Bountiful City, I patrolled the assigned areas, enforced traffic laws, dealt with accidents and other emergencies, and provided safety programs for the public.


Responded to situations involving threats to public safety and made emergency decisions affecting the lives and health of others. Proficiency in emergency procedures related to control, containment, and confinement.


Extensive knowledge of:

- principles of law enforcement administration;

- investigative procedures and practices;

- legal liabilities associated with arrest and law enforcement;

- court room procedures and laws of evidence.


I Apprehended suspects, read Miranda Rights, and transported offenders to jail. Patrolled assigned areas to prevent and detect roadway crimes.


Talked regularly with citizens to establish rapport and become familiar presence in area. Conducted investigations regarding property crime and retail theft. Preserved crime scenes, gathered evidence, and arrested suspects.


I conducted interrogations with suspects, interviewed complainants and witnesses, etc., and properly summarize in writing the statements made by the witnesses and complainants. Participated in various raids and searches. Prepared reports, citations, and summons necessary to charge individuals with violations of ordinances, statutes, and laws including petty, misdemeanor, and felonious offenses.

Loss Prevention Manager

Shopko
05.1997 - 06.2002


Oversaw loss prevention personnel while supporting the organization's loss prevention policies and initiatives to protect firm assets, prevent and decrease theft, and eliminate shortages and fraud. Conducted numerous apprehensions for retail theft, check fraud, return fraud, and internal employee theft.


Conducted numerous inventory and supply chain audits to minimize shrink inside of the store.


Helped plan, manage, and regularly evaluate procedures to ensure losses are prevented Identified potential risks and created a risk management strategy to help eliminate it.


Trained the loss prevention staff, store employees, and retail managers on loss control and preventative measures. In addition, I investigated, logged, and resolved alleged and actual theft, violations of policy, and compliance concerns.


Coordinated and communicated with management and governmental agencies to act appropriately and legally. Audited sites to ensure inventory is processed, handled, and monitored appropriately, and document any errors or failures.

Education

Masters Degree (MBA) - Business Administration

University of Phoenix
South Jordan, Utah
04.2015

Bachelor of Science - Criminal Justice Administration

University Of Phoenix
South Jordan, Utah
2012

Association of Certified Fraud Examiners - Financial Forensics And Fraud Investigation

ACFE
04.2019

Utah Peace Officer Certification - Criminal Justice

Salt Lake Community College
Salt Lake City, UT

Additional Information

Published Author :


"Preparing for an Active Shooter Threat: The Law Enforcement Response Plan", 2020.


Other written works:


Amazon Organized Retail Crime Playbook


Notable Achievements:


Numerous Organized Retail Crime investigations, including undercover operations, which led to successful prosecutions as a Special Agent.

Started the Crimes Against State-Wide Economy Organized Retail Crime Task Force. This task force has a heavy emphasis on ORC investigations

Assisted in changing of numerous Utah state laws involving Pawn Shop and scrap metal operations


Notable Public Speaking Engagements:


Attorney General Alliance, Organized Retail Crime Working Group 2021, Maui, Hawaii


- Presented to numerous Attorneys General about the importance of conducting ORC investigations and the threat this type of crime has on an economy and the risk of this crime trend.


Attorney General Alliance, Organized Retail Crime Working Group 2022, Las Vegas, Nevada


- Presented to numerous Attorneys General about the importance of conducting ORC investigations and the threat this type of crime has on an economy and the risk of this crime trend.


Idaho Organized Retail Crime Association (ORCAID) 2022, Boise, Idaho


- Presented to numerous Law Enforcement, retail investigators and state legislators about organized retail crime.


Professional Associations:


Association of Certified Fraud Examiners

Co-Founder, National Organized Retail Crime Investigators Coalition

Utah Organized Retail Crime Association

Idaho Organized Retail Crime Association

Colorado Organized Retail Crime Association

New Mexico Organized Retail Crime Association

Nevada Organized Retail Crime Association

Western States Organized Retail Crime Association

Utah Peace Officers Association, Past President

Utah Narcotic Officers Association


Active State Organized Retail Crime Association Working Groups

Oregon

Washington



Awards:


5X Officer of the month (Taylorsville city)

2X Chiefs Award (Unified Police Department)

1X Superior Investigations Award (Unified Police Department)

1X School Resource Officer of the Year (Unified Police Department)

1X "Officer of the year" Utah Peace Officers Association,2022

1X Employee of the Quarter (Utah Attorney Generals Office)

Multiple SWAT Team Member Awards

Multiple K-9 Officer/Trainer Awards






Timeline

Sr. Investigations Manager

Amazon
07.2022 - Current

Global Investigations

Walmart
05.2022 - 07.2022

Supervisory Special Agent

Utah Attorney Generals Office
11.2014 - 05.2022

Detective

Unified Police Department Of Greater Salt Lake/Taylorsville
03.2005 - 11.2014

Police Officer

West Bountiful City
12.2002 - 04.2005

Loss Prevention Manager

Shopko
05.1997 - 06.2002

Masters Degree (MBA) - Business Administration

University of Phoenix

Bachelor of Science - Criminal Justice Administration

University Of Phoenix

Association of Certified Fraud Examiners - Financial Forensics And Fraud Investigation

ACFE

Utah Peace Officer Certification - Criminal Justice

Salt Lake Community College
Christopher J. Walden MBA, CFE