Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
25
25
years of professional experience
Work History
Registered Behavior Technician
Kyo; Tellos
06.2024 - Current
Implemented individualized behavior intervention plans to enhance client outcomes.
Collaborated with multidisciplinary teams to develop effective treatment strategies.
Provided direct support in skill acquisition and behavior modification techniques.
Monitored client progress and documented behavioral data accurately and consistently.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Team Member
Lifetime Athletic Club
10.2019 - 06.2021
Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
Assisted in creating nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Collaborated effectively with fellow staff members to create cohesive team dedicated to providing top-quality childcare services.
Maintained safe and clean environment for children by adhering to health and safety protocols.
Facilitated outdoor playtime to promote physical activity while teaching essential coordination skills.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Patient Service Representative
Eye Care Associates
08.2011 - 02.2013
Answer calls for 15 offices with average around 150 calls per shift.
Compiled and reviewed medical charts.
Explained plans for treatment and payment options.
Took payments and compiled daily financial records.
Schedule appointments.
Coordinated referrals.
Resolved issues such as billing, order delays, or any other issues patients may be having.
Patient Service Representative
Eye Care Associates
08.2007 - 06.2008
Complied and reviewed medical charts.
Took payments and compiled daily financial records.
Schedule appointments.
Coordinated referrals
Insurance verifications and authorizations
Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
Reviewed inventory, placed orders and restocked supplies.
Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.
Retail Associate
Affairs Of The Heart
03.2006 - 04.2007
Balanced and organized cash register by handling cash, counting change and storing coupons.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.
Greeted customers, helped locate merchandise and suggested suitable options.
Prep Cook Manager
Nick & Nate's Pizzeria
06.2004 - 03.2006
Managed inventory ordering and stocking.
Employee hire/terminate.
Scheduling.
Met with distributors to discuss food quality and pricing.
Food prep, and cleaning.
Hostess and waitress when short staffed.
Manager
No. 81 Main/Papa's Pizza To Go
11.2000 - 06.2004
Scheduling
Hire/Terminate and training employees.
Inventory ordering and stocking.
Responsible for balancing daily sales transactions and log day-to-day revenue.
Deposits
Customer service issues
Organized house events to promote new business.
Assisted in planning and transformation of pizzeria to fine dining restaurant.