Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Khattak

Sanford

Summary

Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

25
25
years of professional experience

Work History

Registered Behavior Technician

Kyo; Tellos
06.2024 - Current
  • Implemented individualized behavior intervention plans to enhance client outcomes.
  • Collaborated with multidisciplinary teams to develop effective treatment strategies.
  • Provided direct support in skill acquisition and behavior modification techniques.
  • Monitored client progress and documented behavioral data accurately and consistently.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.

Team Member

Lifetime Athletic Club
10.2019 - 06.2021
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
  • Assisted in creating nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Collaborated effectively with fellow staff members to create cohesive team dedicated to providing top-quality childcare services.
  • Maintained safe and clean environment for children by adhering to health and safety protocols.
  • Facilitated outdoor playtime to promote physical activity while teaching essential coordination skills.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.

Patient Service Representative

Eye Care Associates
08.2011 - 02.2013
  • Answer calls for 15 offices with average around 150 calls per shift.
  • Compiled and reviewed medical charts.
  • Explained plans for treatment and payment options.
  • Took payments and compiled daily financial records.
  • Schedule appointments.
  • Coordinated referrals.
  • Resolved issues such as billing, order delays, or any other issues patients may be having.

Patient Service Representative

Eye Care Associates
08.2007 - 06.2008
  • Complied and reviewed medical charts.
  • Took payments and compiled daily financial records.
  • Schedule appointments.
  • Coordinated referrals
  • Insurance verifications and authorizations
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Reviewed inventory, placed orders and restocked supplies.
  • Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.

Retail Associate

Affairs Of The Heart
03.2006 - 04.2007
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Prep Cook Manager

Nick & Nate's Pizzeria
06.2004 - 03.2006
  • Managed inventory ordering and stocking.
  • Employee hire/terminate.
  • Scheduling.
  • Met with distributors to discuss food quality and pricing.
  • Food prep, and cleaning.
  • Hostess and waitress when short staffed.

Manager

No. 81 Main/Papa's Pizza To Go
11.2000 - 06.2004
  • Scheduling
  • Hire/Terminate and training employees.
  • Inventory ordering and stocking.
  • Responsible for balancing daily sales transactions and log day-to-day revenue.
  • Deposits
  • Customer service issues
  • Organized house events to promote new business.
  • Assisted in planning and transformation of pizzeria to fine dining restaurant.
  • Food prep.
  • Waitress and Hostess.

Education

High School Diploma -

Tuscola High School
Waynesville, NC
06-2002

Certificate - Nursing Aide

Johnston Community College
Smithfield, NC
08.2012

Certificate - Applied Behavior Analysis

RBT Training
Florida
08-2024

Skills

    • Quick learner
    • Creative problem solving
    • Customer service-oriented
    • Time management
    • Highly organized
      • Childcare experience
      • Efficient and reliable team player
      • Compassionate
      • Certificate for nursing assistant

Timeline

Registered Behavior Technician

Kyo; Tellos
06.2024 - Current

Team Member

Lifetime Athletic Club
10.2019 - 06.2021

Patient Service Representative

Eye Care Associates
08.2011 - 02.2013

Patient Service Representative

Eye Care Associates
08.2007 - 06.2008

Retail Associate

Affairs Of The Heart
03.2006 - 04.2007

Prep Cook Manager

Nick & Nate's Pizzeria
06.2004 - 03.2006

Manager

No. 81 Main/Papa's Pizza To Go
11.2000 - 06.2004

High School Diploma -

Tuscola High School

Certificate - Nursing Aide

Johnston Community College

Certificate - Applied Behavior Analysis

RBT Training