Claiborne Poole
Greensboro,GA
Summary
Dynamic General Contractor with a proven track record at I Know A Guy Home Repairs, excelling in project planning and subcontractor management. Recognized for delivering high-quality results on time and within budget, while enhancing client satisfaction through exceptional communication and attention to detail. Skilled in blueprint reading and construction best practices.
Experienced with project management, client relations, and construction oversight. Utilizes effective communication skills to coordinate with subcontractors and ensure project milestones are met. Track record of maintaining safety standards and managing budgets efficiently.
Licensed General Contractor knowledgeable in construction protocols and standards. Offering more than Number years of successfully landing projects that exceed client expectations and meet budgetary constraints. Considered a top notch professional with exceptional composure.
Knowledgeable individual skilled in multiple trades, including electrical, plumbing and carpentry. Successful General Contractor successful working with various personalities and meeting very tight deadlines on variety of commercial and residential projects.
Overview
2026
2026
years of professional experience
Work History
General Contractor
I Know A Guy Home Repairs
- Hired and oversaw subcontractors to meet project needs.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Managed large-scale construction projects within cost, quality and time constraints,
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Conducted regular site inspections to ensure adherence to project specifications and building codes.
- Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
Warranty Coordinator
I Know A Guy Contracting
Eatonton , GA
03.2007 - 03.2025
- Demonstrated exceptional attention-to-detail when reviewing claim documentation before making eligibility decisions.
- Assisted in the development of training materials for new hires, contributing to a well-informed team of Warranty Coordinators.
- Developed comprehensive reports for management, highlighting warranty trends and potential improvements.
- Expedited resolution of particularly challenging cases by collaborating closely with engineering teams and senior management when necessary.
- Enhanced customer satisfaction by efficiently managing warranty claims and providing timely solutions.
- Ensured compliance with all relevant laws and regulations regarding product warranties while protecting company interests.
- Educated customers on proper maintenance and care practices to minimize warranty claims and improve product longevity.
- Negotiated with suppliers to secure favorable terms and conditions for warranty-related services.
- Collaborated with technicians to ensure accurate diagnosis and repair of product issues under warranty.
- Reduced warranty claim processing time by streamlining communication between departments and clients.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
Business Accountancy
Florida State University
Tallahassee, Florida01.2005
Skills
- Blueprint reading
- Carpentry
- Construction site management
- Painting and finishing
- Concrete work
- Electrical systems
- Quality control
- Window and door installation
- Carpentry and flooring skills
- Project planning
- Code compliance
- Drywall installation
- Subcontractor management
- Heavy lifting
- Drywall hanging
- Renovation
- Construction estimating
- Flooring installation
- Construction best practices
Timeline
Warranty Coordinator
I Know A Guy Contracting
03.2007 - 03.2025
General Contractor
I Know A Guy Home Repairs
Business Accountancy
Florida State University