Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clair DeLong

Appleton,WA

Summary

Detail-oriented professional with a strong background in direct customer and patient interaction. Known for clear communication, empathy and providing a calm, solutions-focused approach in fast-paced environments. Experienced in building trust with patients quickly and ensuring positive experiences and high-quality service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Laboratory Technician

Skyline Hospital
White Salmon, WA
01.2023 - Current
  • Conducted phlebotomy procedures for outpatients, inpatients, and emergency department patients with accuracy and patient comfort in mind.
  • Processed laboratory specimens according to established protocols while managing daily workflow.
  • Oversaw special projects assigned by leadership while handling routine operations without interruption.
  • Developed and maintained Quality Assurance reports to track and confirm completion of all daily, weekly, and monthly tasks.

Sanitation Specialist

Tofurky
Hood River, OR
02.2022 - 01.2023
  • Cleaned and sanitized production machinery to meet strict company safety standards.
  • Managed inventory orders and collected weekly water samples to help ensure regulatory compliance.

Housekeeping Team Member

The Society Hotel
Bingen, WA
06.2021 - 02.2022
  • Cleaned and prepared up to five multi-room cabins daily to ensure prompt, guest-ready condition.

Education

High School Diploma -

Kingman High School
05.2015

Bachelor of Science - Psychology-Mental Health

Southern New Hampshire University
Online
2030

Skills

  • Phlebotomy, sample preparation, and sample processing
  • Hazardous materials handling
  • EHR systems (Cerner)
  • HIPAA compliance & patient confidentiality
  • Customer service (phone & in-person)
  • Clear verbal, nonverbal, and written communication
  • Time management & proactive problem-solving
  • Conversational Spanish (Level 13)

Certification

Washington State Phlebotomy License (PC 61491990), Issued October 2023

Timeline

Laboratory Technician

Skyline Hospital
01.2023 - Current

Sanitation Specialist

Tofurky
02.2022 - 01.2023

Housekeeping Team Member

The Society Hotel
06.2021 - 02.2022

High School Diploma -

Kingman High School

Bachelor of Science - Psychology-Mental Health

Southern New Hampshire University