Detail-oriented administrative assistant with experience in customer service, data entry and office operations.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Logix Health
Bedford, MA
04.2025 - Current
Completed a multitude of tasks each day including printing, scanning, faxing, and data entry requiring a strong attention to detail.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Operator/Administrative Assistant
Dole & Bailey
Woburn, MA
12.2023 - 03.2025
Directed all phone calls through a multi-line switchboard and provided exceptional customer service by greeting all visitors.
Scheduled and managed all vendor delivery appointments.
Assisted with administrative tasks including scanning, filing, and Accounts Receivable data entry.
Data Associate
Amazon
Medford, MA
08.2023 - 09.2023
Worked on training generative AI models based on data from guest feedback and performed quantitative analysis to improve machine learning.
Proofread and edited the project guidelines to ensure clear instructions for the data associate team.
Pet Caregiver
Self-Employed
New Jersey
04.2017 - 07.2020
Performed daily dog walks and stayed overnight or for extended periods caring for 2 dogs and 3 cats’ needs in their home, on demand as needed.
Artificial Intelligence Analyst
X.ai
New York, NY
09.2016 - 03.2017
Reviewed customer correspondence from an automated online meeting scheduling tool and identified key text to facilitate machine learning and natural language processing.
Pet Caregiver
Wagging Tails Pet Sitting Services
New Jersey
08.2011 - 06.2014
Traveled to clients’ homes daily to perform dog walks and stayed overnight in clients' homes in their absence for extended pet care according to clients’ requests.
Kennel Worker
Morris Animal Inn
Morristown, New Jersey
06.2008 - 07.2010
Greeted clients and received pets for their visits, performed extensive daily cleaning and maintenance of facilities and pet enclosures by following company policies and procedures.
Receptionist/Administrative Assistant
The Great Voice Company
New Jersey
11.2004 - 06.2005
Received and directed all phone calls to appropriate company employees and responded to all email inquiries.
Education
Bachelor of Arts - Comparative Literature
New York University
New York, NY
01.2004
Skills
Intermediate Microsoft Word; Basic Microsoft Office
Organizational skills; Working collaboratively; Reliable and trustworthy; Strong attention to detail