Claire Achterkirch

• Developed and implemented strategies to increase customer satisfaction and engagement.
• Increased customer satisfaction with thorough product recommendations and personalized advice.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to member and public needs and desires to solve problems on the course.
• Delivered energetic responses to members and the public in-shop and by telephone, going above and beyond to serve needs.
• Monitored customers for signs of security concerns and escalated issues to management.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Developed and implemented strategies to increase customer satisfaction and engagement.
• Increased customer satisfaction by resolving issues and providing exceptional service
• Managed part-time associates creating a fun and efficient workspace
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Maintained a clean, organized, and operational sample room of materials

Assisted with paperwork organization

Collaborated with an interior designer over projects