Claire Birkeland
Dallastown
Summary
Developed skills in customer service and safety within outdoor recreational environment. Skilled in providing clear, effective communication and quick problem solving. Looking to transition into a new area of work that utilizes the skills and strengths already built by previous jobs. Very reliable and focused employee who pays attention to every detail, no matter how complex.
Overview
4
4
years of professional experience
Work History
Lift Attendant
Avalanche Xpress
12.2023 - Current
- Assisted customers down a tubing hill, loaded them onto a lift, operated a lift, maintained campfires and shoveled lift areas to ensure visitor safety.
- Worked a retail stand and answered many questions as well as make seamless transactions.
- Kept long lines moving as quickly and safely as possible, as well as interacting with customers constantly.
Restaurant Hostess
Heritage Hills Resort
04.2024 - 08.2024
- Tackled high-pressure situations and busy environments in the most effective ways possible.
- Greeted guests upon arrival in a friendly and helpful manner.
- Accepted to-go orders and questions over the phone, and often directed customers to many other areas throughout the resort.
Server
Younglife
07.2023 - 08.2023
- Served multiple large tables at once at a summer camp
- Interacted with many people with a positive attitude throughout the entire day
Restaurant Hostess
Roosevelt Tavern
04.2021 - 06.2023
- Handled high-pressure situations while simultaneously managing the needs of customers.
- Answered customer questions, both in-person and over the phone, about hours, seating, and menu information.
- Maintained an organized schedule to ensure ideal customer and staff satisfaction.
Education
Bachelor of Arts - Environmental Studies
University of Vermont
Burlington, VT05-2028
Skills
- Calm in high-pressure situations
- Initiative-taking
- Guest assistance
- Customer service and strong communication skills
- Knowledge and confidence in outdoor settings
- Attention to detail
- Flexibility
Accomplishments
- Accepted into, and currently studying in, prestigious Liberal Arts Scholars program at the University of Vermont
- Admitted into the Honors College beginning fall of 2025
- Received an award for 100+ hours of community service while in high school
- Achieved first place in an Optimist Club photography contest
Timeline
Restaurant Hostess
Heritage Hills Resort
04.2024 - 08.2024
Lift Attendant
Avalanche Xpress
12.2023 - Current
Server
Younglife
07.2023 - 08.2023
Restaurant Hostess
Roosevelt Tavern
04.2021 - 06.2023
Bachelor of Arts - Environmental Studies
University of Vermont
Similar Profiles
Tucker PoolmanTucker Poolman
Professional Athlete at Colorado AvalancheProfessional Athlete at Colorado Avalanche
Jacob PietrzakJacob Pietrzak
Lifeguard at Avalanche Bay Indoor WaterparkLifeguard at Avalanche Bay Indoor Waterpark
Ricky ParisienRicky Parisien
Construction Laborer at Avalanche Construction Inc.Construction Laborer at Avalanche Construction Inc.