Claire Bodo
Minneapolis,MN
Summary
Proactive and dependable leader offering 15 years of experience in transportation. Skilled in developing a strong team. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. Highly skilled in workplace organization, cutting costs and resource planning .
Overview
16
16
years of professional experience
1
1
Certification
Work History
Transportation Supervisor
Sysco
01.2023 - Current
- Supervise daily activities of 135 full-time, part-time, and seasonal employees within all aspects of employment: recruiting, interviewing, hiring, training (including meeting state, federal, and company safety and regulation guidelines)
- Manages labor hours and consumable supplies within budget
- Prepare work schedules including extra work days and shifts as needed
- Oversee proper selection utilization of company assets in support of the delivery department
- Organize required repairs with proper departments as necessary
- Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues
- Visit customer locations and meet with customers to address issues and assess delivery difficulties
- Coordinate efforts with safety department to aid in training, conduct associate observations, update preferred work methods, conduct accident investigations to determine root causes and routine safety inspections
- Make recommendations for disciplinary action and/or behavior modification where required
- Execute management functions of staff selection, development, discipline, performance reviews and/ or terminations
- Assist in shipping/receiving departments
- Scheduled repair and preventive maintenance of vehicles and other equipment.
- Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
- Demonstrated tasks to new hires and assigned to experienced workers for further training.
- Managed driver safety awards program, promoting safe driving and working safe initiative.
- Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.
- Maintained and verified time, transportation, financial, inventory and personnel records.
- Planned and established transportation routes, work schedules and operator assignments.
- Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
- Verified that drivers completed required safety training and attended quarterly driver safety meetings.
Warehouse Manager/Dispatcher
Paragon Development Systems, Inc
10.2019 - 01.2023
- Supervised daily activities of full-time, part-time, and seasonal employees within all aspects of employment: recruiting, interviewing, hiring, training (including meeting state, federal, and company safety and regulation guidelines)
- Dispatching of staff for daily jobs, handling office duties including walk-in sales and customer inquiries, as well as ordering, delivery, and receiving
- Oversaw product shrink, equipment, and services; coordinated with other departments/ positions for ordering, applications, ect.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Maintain knowledge of all applicable regulations; oversee compliance with all applicable regulatory agencies (DOT, OSHA, EPA, USDA, etc.)
- Assist in developing budget and asset needs
- Work with Safety Directors to establish and implement programs to include housekeeping, safety, and equipment maintenance to avoid breakdowns and limit safety hazards; identify and correct safety concerns
- Communicate with other locations, departments, all levels of management
- Working near moving equipment, outside and inside, in all- weather conditions
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Billing/purchasing/procurement/dispatching routes
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
CDL Class A Driver
Hage Construction and concrete
06.2018 - 06.2019
- Supervised and assisted in demolition , form and application of concrete construction
- Used various types of equipment to aid in project development i,e, Bobcats, skid loaders, dump trucks
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with the owner to give updated information on estimated job completion times or delays
- Maximized load safety by balancing, securing, and weighing products.
CDL Class A Driver and Tech Assistant
DMS Health Technologies
12.2016 - 04.2018
- Drive mobile imaging unit to clinics and hospitals thru out MN/WI
- Assisted the tech with onboarding patients
- Responsible for maintenance upkeep, PMS, annual inspections and all QC operations within the mobile unit
- Complied with DOT/FMSCR rules and regulations
- Perfect attendance record
- Completed all necessary paper work, including confidential logs
- Interacted with end users to directly address surfaced issues and reach quick resolutions.
- Maintained detailed and current records on customers, orders and assignments.
- Handled service requests, tracking and prioritizing issues based on level of need to streamline problem resolution.
- Maintained quality assurance and customer satisfaction objectives.
- Organized work to meet demanding production goals.
- Completed basic and semi-skilled work with little or no oversight.
Truck Driver
Metro Produce Distributors Inc
05.2012 - 11.2016
- Drove class a vehicles to local grocers thru out metro area
- Loaded and unloaded trucks at customer locations by hand jack and brought product onto customer floor per customer request
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Maximized load safety by balancing, securing, and weighing products.
Truck Driver
Werner Enterprises
07.2010 - 03.2012
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Maximized load safety by balancing, securing, and weighing products.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Verified contents of inventory loads against Bills of Lading.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Inbound Sales Rep Lead
Comcast
09.2007 - 09.2009
- Handled customer complaints and resolution
- Answered incoming calls, providing the highest customer experience using PC based computer
- Sold new services to new customers and upgraded additional products and services to existing customers
- Performed basic troubleshooting tactics to resolve technical issues.
- Memorized scripts to achieve easy conversational flow in interactions with potential customers.
- Performed work in compliance with established regulations, policies and standard operating procedures.
- Developed and maintained working knowledge of products and services to deliver timely, accurate information.
- Exceeded productivity targets and sales goals
- Worked with multiple means of communication within fast-paced environment.
- Trained and coached new representatives regarding daily duties through shadowing, reverse shadowing and role-playing.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
Diploma -
Jennings High School
Saint Paul, MN2005
Skills
- Shipping & Receiving
- Transportation Management
- Scheduling
- Fleet Management & Logistics
- Schedule Development
- Driver Safety Programs
- Heavy Equipment Operation
- Inventory Control
- Dispatching (4 years)
- Purchasing
- DOT Regulatory Compliance
- Warehouse Management
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
- Licensed CLASS A CDL
Timeline
Transportation Supervisor
Sysco
01.2023 - Current
Warehouse Manager/Dispatcher
Paragon Development Systems, Inc
10.2019 - 01.2023
CDL Class A Driver
Hage Construction and concrete
06.2018 - 06.2019
CDL Class A Driver and Tech Assistant
DMS Health Technologies
12.2016 - 04.2018
Truck Driver
Metro Produce Distributors Inc
05.2012 - 11.2016
Truck Driver
Werner Enterprises
07.2010 - 03.2012
Inbound Sales Rep Lead
Comcast
09.2007 - 09.2009
Diploma -
Jennings High School
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