Summary
Overview
Work History
Education
Skills
Education and Training
References
Timeline
Generic

Claire Bushey

Vernon,CT

Summary

Graphic Artist, Production Specialist and Customer Service Manager with talent for supervising a team and developing unique custom artwork, innovative ideas and concepts using a wide array of printers and software.

Overview

11
11
years of professional experience

Work History

Digital Finisher and Sewing Machine Operator

Allied Printing Services
Manchester, CT
07.2024 - Current
  • Sews banners and other projects, samples, and innovative concepts
  • Reads and understands job tickets to guarantee the correct product is produced based on customer specifications.
  • Run and monitor digital press to verify quality, productivity, and waste to meet established requirements.
  • Manage press speed, monitor toner/ink, color, finish, and adjust to maintain quality.
  • Visually inspect the product throughout the run for quality checks, registration, ink coverage, and number sequencing.
  • Perform color calibrations and maintain consistent color output.
  • Inspect and examine printed products for print clarity, color accuracy, conformance to specifications, and external defects.
  • Coordinate maintenance and repairs with service technicians.
  • Maintain safety, quality, maintenance, and good manufacturing practices.

Operator

Quality Name Plate
Glastonbury, CT
11.2021 - 03.2024
  • Utilized Adobe Creative Suite software along with Gerber and Mimaki software, printers, and plotters to produce parts for customers.
  • Worked hands on with various types of vinyl and laminate for industrial and aerospace products.
  • Read blueprints and created art files for printing labels and signage for customers including parts for Aerospace.
  • Generated digital image files for use in digital and traditional printing.
  • Worked with customers to present mockups and collect information for adjustments.
  • Kept an accurate and up to date inventory of products, supplies and their certification information for orders that adhere to strict guidelines.

Customer Experience Manager

Michaels Companies Inc.
Hadley, MA
09.2020 - 04.2021
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Escalated customer satisfaction ratings by offering valuable insights and promoting the Rewards Program.
  • Mentored junior team members and managed employee relationships.
  • Maintained store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Evaluated customer account information to assess current issues and determine potential solutions.

Print Technician

Brilliant Graphics
Pittsfield, MA
10.2018 - 02.2019
  • Managed hard copy and electronic art and data files, verifying file availability to correct staff members or clients when required.
  • Coordinated workflow and scheduling of printing projects including, proofing, reviews, approvals and submittals.
  • Inspected finished products, including bound and unbound items to identify defects or quality issues.
  • Used stitching and Mimaki digital fabric printer to create large scale fabric matrix frames.

Project Specialist

Zak Designs
Airway Heights, WA
02.2016 - 07.2017
  • Coordinated projects at each stage, including developing specifications, negotiating contracts and managing timelines.
  • Maintained electronic inventory of project paperwork, schedules and permits.
  • Defined project deliverables and monitored status of tasks.
  • Oversaw Target stores team, project milestone completion and quality of work performed.
  • Maintained daily communication with vendors to drive forward progress of project.

Equipment Production Coordinator

Marika
Bell, CA
01.2014 - 02.2016

Generated digital image files for use in digital and traditional printing.
Determined marketing and design vision with clients for all types of equipment accessories.
Prepared branding packages for point of purchase displays, marketing materials and product packages.
Created agendas and communication materials for team meetings and factories overseas.
Aide in design and shipping/receiving of pre-production and TOP samples.

Administrative Assistant

Wells Fargo Advisors
Beverly Hills, CA
06.2014 - 10.2014
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.

Graphic Production Artist

Marshall Color Studio
Belchertown, MA
11.2013 - 05.2014
  • Used Adobe to create images and layouts.
  • Designed new, on-brand visual elements focusing on concept and messaging.
  • Submitted design ideas to plan projects with customers and managers.
  • Produced projects for apparel and accessories for companies including college sports teams and the NHL.

Education

Bachelor of Arts - Apparel Design

Rhode Island School Of Design
Providence, RI

Skills

  • Team management
  • Account management
  • Customer relations
  • Proficient in Adobe Creative Suite
  • Manufacturing Procedures
  • Inventory management
  • Graphic and Media Design
  • Advanced MS Office Suite knowledge
  • Mockups and design frames
  • Administrative support
  • Equipment Maintenance
  • Safety Compliance

Education and Training

other

References

References available upon request.

Timeline

Digital Finisher and Sewing Machine Operator

Allied Printing Services
07.2024 - Current

Operator

Quality Name Plate
11.2021 - 03.2024

Customer Experience Manager

Michaels Companies Inc.
09.2020 - 04.2021

Print Technician

Brilliant Graphics
10.2018 - 02.2019

Project Specialist

Zak Designs
02.2016 - 07.2017

Administrative Assistant

Wells Fargo Advisors
06.2014 - 10.2014

Equipment Production Coordinator

Marika
01.2014 - 02.2016

Graphic Production Artist

Marshall Color Studio
11.2013 - 05.2014

Bachelor of Arts - Apparel Design

Rhode Island School Of Design
Claire Bushey