Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Claire Cheatham

Orlando

Summary

Dynamic and detail-oriented professional with experience at Starbucks and Lucille's American Cafe. Proven ability in workflow management and upselling, enhancing customer satisfaction. Recognized for strong communication skills and a calm demeanor, effectively training new hires and fostering a positive team environment. Committed to delivering exceptional service in fast-paced settings.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
08.2022 - Current
  • Preparing and serving handcrafted beverages and food items to company standards.
  • Greeting customers with a friendly, welcoming attitude and providing personalized service.
  • Operating point-of-sale systems, handling cash/credit transactions accurately.
  • Contributing to a positive store environment through teamwork, reliability, and professionalism.
  • This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment while delivering excellent customer service.

Head Hostess

Lucille's American Cafe
11.2020 - 08.2022
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.

Education

Associate of Arts - Biology

Arizona State University
Tempe, AZ
08-2026

Skills

  • Verbal and written communication
  • Time management
  • Calm demeanor
  • Workflow management
  • Product upselling
  • Positive and professional
  • New hire training
  • Attention to detail

Interests

Passionate about holistic health and Traditional Chinese Medicine, with plans to attend acupuncture school Eager to gain hands-on experience in a clinical setting while contributing to a welcoming and professional environment for patients

Timeline

Barista

Starbucks
08.2022 - Current

Head Hostess

Lucille's American Cafe
11.2020 - 08.2022

Associate of Arts - Biology

Arizona State University

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