Claire Clements
Dayton,OH
Summary
Dynamic and customer-focused Barista with proven expertise in beverage preparation and espresso machine operation, honed at Boston Stoker. Excelled in creating a welcoming atmosphere, achieving consistently high customer satisfaction scores. Adept at fostering team collaboration and handling customer complaints with professionalism, ensuring loyalty and a positive cafe experience.
Overview
1
1
year of professional experience
Work History
Barista
Boston Stoker
11.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
N/A -
Homeschooled
Englewood, OHN/A -
Cedarville University
Cedarville, OHSkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Cleanliness
- Opening and closing duties
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Excellent memory
- Menu Memorization
- Coffee machinery
- Professional Demeanor
- Espresso preparation
Timeline
Barista
Boston Stoker
11.2023 - Current
N/A -
Homeschooled
N/A -
Cedarville University
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