CLAIRE COLLEEN WILEY
Carrollton
Summary
Developed strong customer service and conflict resolution skills in fast-paced, high-pressure environment. Seeking to transition into new field where these skills are valuable. Dedicated to delivering exceptional service and ensuring positive experiences for all clients.
Overview
5
5
years of professional experience
Work History
Front End Associate
Infiniti Athletics
02.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Front Desk Receptionist
Allure Lash Studio
06.2021 - 08.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer problems and complaints.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Packing, Shipping, and Receiving Assembler
Brilliant Fulfillment
05.2020 - 08.2020
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Education
High School -
Hebron High School
Carrollton, Texas01.2020
No Degree - Public Relations
University of Arkansas
Fayetteville, AR05-2026
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Team contribution
ABOUT ME
- College Attending: University of Arkansas
- Major: Advertising and Public Relations
Community Service
- Ronald McDonald House
- Birthday Party Project
- Bedstart
- Alzheimer's Walk
- MADD Walk,
- Coyote Ridge Elementary Volunteer
- Indian Creek HOA Volunteer
- Dance Marathon
- Children's Miracle Network Hospital
Accomplishments
- Varsity Cheer Letter11,12
- A Honor Roll11
- Most Dependable Awarded by Hebron Cheer12
- National Charity League, Parlimentarian(2), Sunshine Chair, Tea Chair, Senior Rec Chair8,9,10,11,12
Affiliations
- Phi Mu Alpha Beta, University of Arkansas
Timeline
Front End Associate
Infiniti Athletics
02.2024 - Current
Front Desk Receptionist
Allure Lash Studio
06.2021 - 08.2022
Packing, Shipping, and Receiving Assembler
Brilliant Fulfillment
05.2020 - 08.2020
High School -
Hebron High School
No Degree - Public Relations
University of Arkansas
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