Claire Creed
Buckhead,Georgia
Summary
Caring and compassionate nursing student. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Bartender
Madison Chophouse Grille
06.2022 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Manager
Madison Chophouse Grille
10.2020 - 06.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Server
Madison Chophouse Grille
03.2015 - 10.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate of Science - Nursing
Athens Technical College
Athens, GA05.2024
Associate of Science - Equine Studies
Bluegrass Community And Technical College
Lexington, KY05.2015
Skills
- Staff Management
- Highly Reliable
- Customer Service
- Clear and Effective Communication
- Strong Multitasking
- Organizational Skills
- Attention to Detail
- Critical Thinking
Timeline
Bartender
Madison Chophouse Grille
06.2022 - Current
Manager
Madison Chophouse Grille
10.2020 - 06.2022
Server
Madison Chophouse Grille
03.2015 - 10.2020
Associate of Science - Nursing
Athens Technical College
Associate of Science - Equine Studies
Bluegrass Community And Technical College
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