Claire Creedon
Chicago,IL
Summary
Political Science and Government student with a strong background in library services at Daley Library, University of Illinois Chicago. Expertise in problem-solving and effective communication, leading to improved patron engagement and circulation metrics. Demonstrated project management skills and dedication to customer service excellence, promoting a collaborative work environment.
Overview
4
4
years of professional experience
Work History
Library Student Aide
Daley Library, University of Illinois Chicago
Chicago, 60607
03.2023 - Current
- Collaborated with student aides and communicated with staff to address patrons' academic materials and research inquiries, for the library resources to become more accessible.
- Maintained a welcoming environment for students and the public as they entered the library, as well as guiding patrons to a variety of locations in the library, as well as around campus.
- Coordinated with student aides to analyze patrons' needs and develop new displays that would stimulate the circulation of classic novels.
Barista
Starbucks
Woodridge, Illinois
09.2021 - 12.2023
- Crafted drink and food orders in a timely fashion in order to produce quality customer service for all customers coming into the store, and in the drive-through lane.
- Tested problem-solving skills, individually and in a team, to find solutions when faced with challenging customer requests and unforeseen circumstances, to keep the store running smoothly.
- Built a strong foundation of customer service, time management, and attention to detail.
Education
Bachelor of Arts - Political Science And Government
University of Illinois Chicago
Chicago, IL05-2026
Skills
- Critical thinking
- Problem-solving aptitude
- Policy writing
- Effective written and verbal communication
- Customer service
- Project management
Affiliations
- National English Honor Society, inductee Fall 2024
- Managing Editor at Bonfire News, UIC's Independent Student Newspaper, since Fall 2023
- Local Political Volunteer with Lisle Township Democratic Organization, since Fall 2024.
Timeline
Library Student Aide
Daley Library, University of Illinois Chicago
03.2023 - Current
Barista
Starbucks
09.2021 - 12.2023
Bachelor of Arts - Political Science And Government
University of Illinois Chicago
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