Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claire Cutter

Shawnee,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Deli Clerk

HyVee Foods
05.2023 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.

Cashier

HyVee Foods
12.2021 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier's Assistant

Costco
10.2022 - 01.2023
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Retrieved items for customers and verified prices.
  • Helped clients transport large or bulky items into vehicles.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.

Team Member/Shift Leader

Smoothie King
05.2021 - 10.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.

Courtesy Clerk

HyVee Foods
10.2019 - 12.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.

Team Member

Culver's Frozen Custard
10.2018 - 05.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.

Education

History

Johnson County Community College
Overland Park, KS
12.2024

Skills

  • Customer Service
  • Honesty and Integrity
  • Strong Work Ethic
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Reliability and punctuality

Timeline

Deli Clerk

HyVee Foods
05.2023 - Current

Cashier's Assistant

Costco
10.2022 - 01.2023

Cashier

HyVee Foods
12.2021 - 05.2023

Team Member/Shift Leader

Smoothie King
05.2021 - 10.2021

Courtesy Clerk

HyVee Foods
10.2019 - 12.2020

Team Member

Culver's Frozen Custard
10.2018 - 05.2019

History

Johnson County Community College

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Claire Cutter