Hi, I’m
Claire Duck
Gilbert,AZ
Summary
Shift Manager with proven verbal communication skills and expertise in delegation and teamwork. Completed courses in social media marketing, enhancing knowledge base for effective team leadership. Committed to applying theoretical knowledge in practical settings to drive professional growth. Open to new opportunities that leverage skills and experience.
Overview
7
years of professional experience
Work History
STARBUCKS COFFEE COMPANY
Shift Supervisor
10.2018 - Current
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Education
Arizona State UniversityTempe, AZ
Bachelor of Science from Digital Audiences
05-2026
University Overview
- Starbucks College Achievement Plan Scholarship Recipient
- Coursework: The Digital Audience Course & Photography Course
- Relevant Coursework: Social Media Campaign, Engagement and Research & Visual Communications
- Coursework: Media Project Management & Search Engine Optimization
- Coursework: Social media for Social Good & Social Media Foundations
Desert Ridge High SchoolMesa, AZ
High School Diploma
05-2019
Skills
- Google Ads Measurement Certificate
- Google Ads Search Certificate
- Microsoft Office Suite
- Adobe Creative Cloud including Photoshop and Lightroom
- Google Analytics
- Written and Verbal Communication Skills
- Photography
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
10.2018 - Current
Arizona State University
Bachelor of Science from Digital Audiences
Desert Ridge High School
High School Diploma
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