Summary
Overview
Work History
Education
Timeline
Generic

CLAIRE DUVAL

Los Angeles,CA

Summary

Senior level staffer with experience in government and politics that includes development of strategic action and relationships. Excellent communication skills, both verbal and written. Digital Media professional specializing in strategic communication, storytelling, and visual media production. Proven sales success in a cold calling environment. Operations professional with deep expertise in driving operational excellence and strategic planning. Known for fostering collaboration and achieving significant results through innovative problem-solving and resource optimization. Reliable and adaptable, consistently delivering high-quality outcomes while navigating changing business needs.

Overview

14
14
years of professional experience

Work History

VP of Operations

Latch
07.2023 - Current
  • Managed large-scale projects, ensuring timely completion within budget constraints.
  • Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
  • Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
  • Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.

Founding VP of Operations

Honest Day's Work
08.2022 - 07.2023
  • Managed large-scale projects, ensuring timely completion within budget constraints.
  • Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
  • Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
  • Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.

Chief of Staff

Founder & CEO of Ring
01.2022 - 07.2023
  • Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
  • Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
  • Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
  • Provided comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
  • Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.

Head of Community Affairs

Ring
09.2019 - 01.2022
  • Increased collaboration between local organizations through hosting regular networking events and roundtable discussions.
  • Developed comprehensive annual reports highlighting key accomplishments from the year while showcasing progress made toward overarching goals.
  • Implemented feedback loops within community programs to continuously improve upon offerings based on participant input and experiences.
  • Addressed concerns from residents or other stakeholders promptly through open dialogue channels established specifically for this purpose, fostering trust in the organization''s commitment to transparency.

DIRECTOR OF MEMBER SERVICES AND COALITIONS

HOMELAND SECURITY COMMITTEE
01.2017 - 01.2019
  • Provide senior counsel and strategic advice to the Chairman, Majority Committee Members, and senior staff on how to strike the crucial balance between politics, policy, and communication to achieve desired outcomes
  • Engage rank-and-file Committee Members, Subcommittee Chairs, GOP Conference Members, Leadership, and stakeholders on major legislative initiatives
  • Ensure Member education and engagement related to Committee activities and national security events including classified briefings, roundtables, hearings, markups, and stakeholder receptions
  • Plan and implement Committee Congressional delegations (Member trip to Poland, Estonia, and Ukraine), site visits (Member trips to the southern border), and field hearings (port security hearing in Long Beach, California)

DIRECTOR OF STRATEGIC AND DIGITAL COMMUNICATIONS

HOMELAND SECURITY COMMITTEE
12.2014 - 01.2017
  • Specialized in strategic communications – determined the Committee’s rapid response strategy and championed delivery of agreed strategy throughout
  • Responsible for rebranding the Committee’s logo and website to improve communications, marketing and product experiences
  • Produced the first-ever Congressional hearing at the 9/11 Memorial Museum commemorating the 14th anniversary of 9/11
  • Planned the inaugural 'State of Homeland Security Address' at the National Defense University, addressing America’s role in winning the war against Islamist terror

PRESS/DIGITAL INTERN

OFFICE OF THE MAJORITY LEADER, KEVIN McCARTHY
09.2014 - 12.2014
  • Generated successful social media campaigns for the Majority Leader’s social media outlets, which received highest ‘Like’ totals to date
  • Integrated analytics to improve the Majority Leader’s presence

DESIGN CONSULTANT

COFFEE PLANET & LUDLOW WINERY
05.2014 - 09.2014
  • Traveled to Dubai to re-vitalize and re-strategize the retail touch points and customer experience of Coffee Planet
  • Updated graphics and designed marketing materials to better represent the Company’s products and mission statement

Director of Member Services and Coalitions

United States House Committee on Foreign Affairs
01.2019 - 09.2019
  • Developed innovative approaches that optimized resource allocation while maintaining high-quality support levels throughout periods of rapid growth.
  • Implemented data-driven decision-making processes, optimizing the efficiency of member services operations.
  • Initiated partnerships with other organizations that complemented existing offerings, expanding service options available to members dramatically.
  • Championed a culture of continuous learning within the department, promoting ongoing professional development opportunities for team members.

OPERATIONS MANAGER

SPARK AWARDS, INTERNATIONAL DESIGN COMPETITION
10.2010 - 08.2014
  • Managed operations for Spark’s annual San Francisco event held in the Autodesk Gallery
  • Lead a delegation including the founder and CEO at the Guangzhou Dong Design Week showcasing October 2011 winners in China

IT RECRUITER

INSIGHT GLOBAL, IT STAFFING COMPANY
08.2013 - 06.2014
  • Top producer in the San Francisco office and number one recruiter nationally in start group
  • Generated weekly spread of $10,500
  • Conducted 50+ cold calls a day, successfully scheduled meetings with potential and existing clients to generate new business and create additional revenue streams

Education

BA - Architecture and Urban Design

University of California, Berkeley
01.2013

Timeline

VP of Operations

Latch
07.2023 - Current

Founding VP of Operations

Honest Day's Work
08.2022 - 07.2023

Chief of Staff

Founder & CEO of Ring
01.2022 - 07.2023

Head of Community Affairs

Ring
09.2019 - 01.2022

Director of Member Services and Coalitions

United States House Committee on Foreign Affairs
01.2019 - 09.2019

DIRECTOR OF MEMBER SERVICES AND COALITIONS

HOMELAND SECURITY COMMITTEE
01.2017 - 01.2019

DIRECTOR OF STRATEGIC AND DIGITAL COMMUNICATIONS

HOMELAND SECURITY COMMITTEE
12.2014 - 01.2017

PRESS/DIGITAL INTERN

OFFICE OF THE MAJORITY LEADER, KEVIN McCARTHY
09.2014 - 12.2014

DESIGN CONSULTANT

COFFEE PLANET & LUDLOW WINERY
05.2014 - 09.2014

IT RECRUITER

INSIGHT GLOBAL, IT STAFFING COMPANY
08.2013 - 06.2014

OPERATIONS MANAGER

SPARK AWARDS, INTERNATIONAL DESIGN COMPETITION
10.2010 - 08.2014

BA - Architecture and Urban Design

University of California, Berkeley

Similar Profiles

CREATE PROFILE
CLAIRE DUVAL