Claire Fabish
Tinley Park,IL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Internet Processing/Customer Service Representative
Phillip's Flowers
07.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Store Associate
Aldi
11.2019 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Waitress/Cart Girl
Lincoln Oaks Gold Course
08.2019 - 11.2019
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Call Center Representative/Front Desk Receptionist
Lexus Of Orland
01.2017 - 08.2019
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Identified opportunities for upselling products or services, resulting in increased revenue generation for the company.
Education
GED -
Tinley Park High School
Tinley Park, IL05.2015
Skills
- Complaint resolution
- Product Knowledge
- Call Management
- Prioritization
- Customer Relations
- Critical Thinking
- Quality Assurance Controls
- Staff Training
- Store maintenance
- Customer Service
Timeline
Internet Processing/Customer Service Representative
Phillip's Flowers
07.2023 - Current
Store Associate
Aldi
11.2019 - 08.2023
Waitress/Cart Girl
Lincoln Oaks Gold Course
08.2019 - 11.2019
Call Center Representative/Front Desk Receptionist
Lexus Of Orland
01.2017 - 08.2019
GED -
Tinley Park High School
Similar Profiles
Jessica Nguyen TranJessica Nguyen Tran
Nail Technician at Phillip's Nails and SpaNail Technician at Phillip's Nails and Spa
MARCUS HENDERSONMARCUS HENDERSON
Custodian at St Phillip's School And Community CenterCustodian at St Phillip's School And Community Center
Dean ChambersDean Chambers
State Account Manager at Lynch Flowers/ Pine Valley FlowersState Account Manager at Lynch Flowers/ Pine Valley Flowers