Summary
Overview
Work History
Education
Skills
References
Timeline
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Claire Forstmann

Litchfield,CT

Summary

Dedicated and versatile customer service and retail associate with over 5 years experience in the service industry. Adaptable to new environments with a knack for remembering details. Experience in multiple different customer service settings. Appreciated for efficiently completing tasks and working well under pressure in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Crew Member

Trader Joe's
New York, NY
03.2023 - 01.2024
  • Assisted management team with inventory counts of food and beverage products.
  • Maintained organized storage areas for food products and beverages.
  • Upheld high standards of productivity and quality in operations.
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
  • Compared merchandise invoices to items actually received.

Assistant Manager

Daisies Burgers
New York, NY
04.2022 - 11.2022
  • Operated POS system for customer transactions.
  • Filled in on the line during busy hours/staff shortages.
  • Assisted General Manager in day to day operations, receiving orders, managing and training new employees, etc.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Bread Baker

High Watch Recovery Center
Kent, CT
07.2021 - 03.2022
  • Promoted from Runner to Bread Baker in less than one year
  • Early morning shifts, 5 days a week
  • Rotated through mixing, baking, and shaping
  • Produced bread and rolls daily which I then delivered to Wilson's Bakery and Cafe
  • Reported to Head Chef and Food Operations Manager.
  • Operated industrial-sized ovens to bake bread products according to established recipes.

Runner

High Watch Recovery Center
Kent, CT
09.2020 - 07.2021
  • Served large groups of guests/staff for lunch and dinner, 5 days a week.
  • Completed tasks such as prep, dishwashing, cleaning, and assisting cooks.
  • Effectively multitasked within fast-paced environment.
  • Participated in ongoing training to enhance job skills and knowledge.

Busser/Hostess

Wood's Pit BBQ
Bantam, CT
02.2019 - 04.2020
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Expedited food to tables to assist servers during busy periods.

Education

High School Diploma -

Litchfield High School
Litchfield, CT
06-2019

Skills

  • Resourceful and dependable
  • Organized
  • Proficient in Microsoft Office
  • Order Management
  • Food Preparation
  • Customer Service

References

References available upon request.

Timeline

Crew Member

Trader Joe's
03.2023 - 01.2024

Assistant Manager

Daisies Burgers
04.2022 - 11.2022

Bread Baker

High Watch Recovery Center
07.2021 - 03.2022

Runner

High Watch Recovery Center
09.2020 - 07.2021

Busser/Hostess

Wood's Pit BBQ
02.2019 - 04.2020

High School Diploma -

Litchfield High School

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Claire Forstmann