Claire Fraser
Bentonville,AR
Summary
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, and improving buying experience. Consistently recognized for sales performance and excellence in customer service. Good at adapting to fast paced environments, and making decisions quickly. Enjoys working with others and independently, and will attempt to go above and beyond what is required. Thrives in goal-oriented environments and creatively thinks of solutions to problems.
Overview
2
2
years of professional experience
Work History
Sales Associate
Old Navy
Bentonville, AR
06.2018 - 03.2020
- Answered questions about store policies and concerns to support positive customer experiences.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions.
- Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Assisted customers with special services, account updates and promotional options.
- Served needs of more than customers in busy environments such as Black Friday and Tax-Free weekend.
- Checked prices for customers and processed items sold by scanning barcodes.
- Operated cash register to record all transactions accurately and efficiently.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Bachelor of Arts - History And Political Science
University of Arkansas
Fayetteville05.2023
Skills
- Fast Learner
- Sales
- Excellent people skills
- Professional demeanor
- Adapt to diverse groups
- Social perceptiveness
- Client Service
- Multi-tasking strength
- Problem-solving skills
- Exceptional Customer Service
Timeline
Sales Associate
Old Navy
06.2018 - 03.2020
Bachelor of Arts - History And Political Science
University of Arkansas
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