Claire Gass
Springfield,IL
Summary
Dedicated retail associate with expertise in customer service and problem resolution. Proven ability to enhance Patient experiences through effective communication and teamwork. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
TJMaxx
Springfield, IL
03.2026 - Current
- Guided customers in locating merchandise and shared product information to enhance shopping experience.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
- Monitored sales floor to identify customers needing assistance and merchandise requiring replenishment.
- Organized and restocked shelves to maintain store appearance and inventory levels.
- Cleaned work area daily to ensure safety and hygiene for staff and customers.
- Applied strong problem-solving skills to effectively resolve conflicts while remaining calm.
decorator
Small cakes
Springfield, IL
02.2024 - 12.2024
- Decorated cakes with intricate designs using various piping techniques.
- Executed intricate cake designs using various piping techniques.
- Prepared daily offerings and custom orders through early morning decorating sessions to ensure timely availability for customers.
- Maintained cleanliness and organization of decorating station and tools.
- Sanitized equipment and tools after each shift to maintain cleanliness.
- Greeted guests, answered questions about available items, customized orders as desired and processed payments.
- Delivered friendly customer service by greeting customers and addressing inquiries about products.
- Stocked and labeled counter display with fresh desserts and baked goods, managed inventory levels, and informed customers of sold-out items.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08-2025
Dental Assisting
Midwest Technical Institute
Springfield, IL03-2026
Skills
- i taro scan
- impressions
- infection control
- sterilization skills
- dental radiography
- software system applied with dentrix
- Time management
- Problem resolution
- Team collaboration
- Effective communication
- Patient care
Timeline
Retail Sales Associate
TJMaxx
03.2026 - Current
decorator
Small cakes
02.2024 - 12.2024
High School Diploma -
Penn Foster Career School
Dental Assisting
Midwest Technical Institute