Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claire Goad

Fort Worth,TX

Summary

Dynamic Scheduler with a strong work ethic and exceptional attention to detail, successfully optimized scheduling processes at Nurse Next Door. Leveraged advanced scheduling software to enhance workflow efficiency, achieving significant improvements in project delivery times. Proven ability to foster key relationships and collaborate effectively, ensuring seamless communication and resource allocation.

Overview

2026
2026
years of professional experience

Work History

Scheduler

Nurse Next Door
01.2024 - 07.2025
  • Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
  • Monitored employee performance closely to identify areas for improvement or additional training needs that would lead to optimized scheduling outcomes.
  • Improved overall workflow efficiency by collaborating with team leads to identify bottlenecks, establish priorities, and develop solutions for process improvement.
  • Maximized efficiency in project delivery through strategic prioritization of tasks based on urgency, complexity, and available resources.
  • Utilized scheduling software to its full potential, enabling more accurate and efficient planning.
  • Adapted scheduling methods to fit unique demands of diverse projects, demonstrating flexibility and innovative thinking.
  • Streamlined communication channels between project teams and stakeholders, improving project transparency and outcomes.
  • Collaborated closely with finance teams to align project schedules with budgetary constraints, optimizing resource allocation.
  • Achieved significant improvements in project delivery times through meticulous planning and proactive issue resolution.
  • Conducted in-depth analysis of scheduling failures to prevent recurrence, enhancing overall project reliability.
  • Reduced scheduling errors by introducing rigorous verification processes before finalizing project timelines.

Schedule Coordinator

No Limits Staffing
10.2023 - 01.2024
  • Coordinated scheduling for workforce, optimizing resource allocation and minimizing downtime.
  • Managed communication between staff and clients to ensure timely updates on schedules.
  • Implemented process improvements that enhanced scheduling efficiency and reduced conflicts.
  • Utilized scheduling software to maintain accurate records of employee availability and assignments.
  • Streamlined appointment setting procedures, increasing overall operational effectiveness.
  • Analyzed scheduling data to identify trends and inform strategic decision-making processes.
  • Collaborated with management to develop contingency plans for staffing shortages or schedule changes.
  • Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
  • Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.

Intake Coordinator

Klarushomecare
2023 - 2023
  • Coordinated patient intake processes to ensure timely and accurate data collection.
  • Managed scheduling for initial consultations, optimizing provider availability.
  • Utilized electronic health record systems for documenting patient information efficiently.
  • Communicated effectively with patients to gather necessary medical history and insurance details.
  • Collaborated with healthcare teams to streamline referral processes and improve patient flow.
  • Conducted follow-up communications to enhance patient engagement and satisfaction levels.
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.

Scheduler

Klarushomecare
08.2020 - 05.2021
  • Assisted in scheduling appointments and meetings for team members.
  • Coordinated logistics for project timelines and resource allocation.
  • Input data into scheduling software to maintain accurate records.
  • Communicated with clients to confirm schedules and address inquiries.
  • Supported team in tracking deadlines and deliverables effectively.
  • Organized documents related to scheduling activities for easy access.
  • Monitored calendar updates to minimize scheduling conflicts.
  • Learned best practices for time management and prioritization techniques.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
  • Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
  • Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
  • Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
  • Optimized scheduling processes by implementing efficient software tools and organizational systems.

Front Desk Receptionist

Klarushomecare
12.2019 - 05.2020
  • Greeted and assisted clients, providing exceptional customer service and support.
  • Managed multi-line phone system, directing calls to appropriate staff efficiently.
  • Scheduled appointments and maintained accurate records in electronic scheduling system.
  • Assisted in maintaining office supplies inventory, ensuring operational readiness at all times.
  • Handled incoming inquiries promptly, demonstrating strong problem-solving skills and adaptability.

Education

High School Diploma -

North Crowley Highschool
Fort Worth, TX
05.2019

Skills

  • Attention to detail
  • Data entry
  • Customer service
  • Critical thinking
  • Effective multitasking
  • Schedule management
  • Problem-solving
  • Telephone etiquette
  • Medical terminology
  • Invoice submission
  • Client relations
  • Call schedule distribution
  • Patient registration
  • Strong work ethic

Timeline

Scheduler

Nurse Next Door
01.2024 - 07.2025

Schedule Coordinator

No Limits Staffing
10.2023 - 01.2024

Scheduler

Klarushomecare
08.2020 - 05.2021

Front Desk Receptionist

Klarushomecare
12.2019 - 05.2020

Intake Coordinator

Klarushomecare
2023 - 2023

High School Diploma -

North Crowley Highschool

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