Claire Gonzales
Prairieville,LA
Summary
healthcare volunteer
Compassionate pre-med Biological Sciences student with 2+ years of hospice volunteering, skilled in patient engagement, family support, and HIPAA-compliant care coordination. Known for calm bedside manner, active listening, and clear communication with interdisciplinary teams. Brings strong task prioritization, reliability, and empathy to improve patient and family experience.
Research
Detail-oriented Biological Sciences student with hands-on lab and data experience (R/RStudio, statistical analysis) and an undergraduate research project on Southeast Asian rainforest conservation. Strengths in literature synthesis, data organization, and presenting complex findings with clear visuals and concise writing. Collaborative, deadline-driven, and comfortable translating science for technical and non-technical audiences.
Highlights
Biological Sciences student and hospice volunteer, combining people-first service with analytical rigor. Experience spans patient support, customer service, social media content creation, and research communication (visual models, short briefs, and oral presentations). Fast learner with strong teamwork, organization, and problem-solving skills; dependable under pressure, and adaptable across clinical, community, and campus settings.
Overview
5
5
years of professional experience
Work History
Hospital shadowing
Our Lady Of The Lake Hospital
Baton Rouge, Louisiana
06.2024 - Current
- Conducted patient rounds with anesthesiologist Dr. Albares, verifying vital medical history details prior to anesthesia administration.
- Observed various anesthesia techniques, including local anesthetic, IV sedation, and general anesthesia.
- Monitored heart surgery procedures, specifically during heart pacemaker replacements.
- Assisted certified registered nurse of anesthesia in maintaining patient sedation and regulating anesthetic levels during surgeries.
- Shadowed diverse surgical procedures, including spinal and abdominal surgeries involving large intestine.
- Accumulated 13 hours of professional shadowing experience in anesthesiology and surgery.
Costumer Service
Blue Jay snowballs
Prairieville , LA
05.2024 - Current
- Delivered customer service through efficient snowball preparation during summer months.
- Ensured cleanliness of snowball truck for optimal presentation and hygiene.
- Managed supply levels to maintain the availability of sugar, flavor concentrations, fruit acid, sodium benzoate, cups, and utensils.
Hospice Volunteer
The Carpenter Hospice
Baton Rouge, Louisiana
07.2023 - Current
- managed front desk activities, effectively assisting visitors searching for loved ones.
- Delivered emotional support to families, addressing their needs during difficult moments.
- Supported nursing staff with necessary paperwork to facilitate workflow.
- Kept kitchen and waiting areas clean to maintain a positive atmosphere.
- Coordinated organization of supplies for optimal patient care and comfort.
- Engaged with patients through visits to provide comfort and reassurance.
Inventory Coordinator
Ascension Granite And Marble
Prairieville , LA
05.2020 - 08.2023
- Coordinated inventory management processes to maintain stock accuracy and availability.
- Integrated images of different granite and marble types into software with corresponding slab counts.
- Collaborated with sales employees to support operational needs and requirements.
Education
Bachelor of Science - Biological Sciences
Louisiana State University
Baton Rouge, LA12-2025
Skills
- Patient engagement
- Emotional support
- Supply management
- Data organization
- Social media marketing
- Customer service
- Team collaboration
- Problem resolution
- Task prioritization
- Effective communication
- Analytical skills
- HIPAA compliance
- Personal care assistance
- R studio
- R coding
- Laboratory techniques
- Data analysis
- Social media strategy
- Oral presentation skills
- Statistical data analysis
- Wildlife research
- Multitasking
- Biological research
Hobbies/Activities
- I’m a self-taught artist who unwinds with painting (acrylic, oil, watercolor), drawing, bracelet making, crochet, and nail art and I often turn these into small, handmade gifts for hospice patients, families, and staff.
- Art is my way to connect: I paint, draw, crochet, and make bracelets/nail designs, then gift these pieces during hospice shifts to brighten a room, spark conversation, and support family morale.
Accomplishments
Volunteer of the Month (July 2024), The Carpenter Hospice Recognized for outstanding service; featured in the hospice magazine for meaningful impact on patients and their families.
Timeline
Hospital shadowing
Our Lady Of The Lake Hospital
06.2024 - Current
Costumer Service
Blue Jay snowballs
05.2024 - Current
Hospice Volunteer
The Carpenter Hospice
07.2023 - Current
Inventory Coordinator
Ascension Granite And Marble
05.2020 - 08.2023
Bachelor of Science - Biological Sciences
Louisiana State University
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