Historian offering dedication and service expertise developed over five years of related experience. Successfully organize transaction documentation, handle funds and maintain records. Detailed people-person with positive and well-organized nature
Overview
7
7
years of professional experience
1
1
Certification
Work History
Graduate Assistant
College Of Charleston
08.2023 - Current
Enhanced research quality by providing thorough literature reviews and data analysis support.
Collaborated with faculty members on research projects, contributing to the advancement of knowledge in their respective fields.
Built and maintained professional relationships with students and faculty members.
Guest Services
Hayward Washington House
08.2023 - Current
Processed guest payments and provided accurate change.
Maintained up-to-date knowledge of products and services offered.
Reviewed upcoming events and planned for expected challenges.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
GUEST SERVICES ASSOCIATE
MUSEUM OF YORK COUNTY
08.2022
Welcomed guests and members to the museum
Answered questions about events or membership
Transferred phone calls
Attended the cleanliness of the Front Desk.
GRADUATE ASSOCIATE
WINTHROP UNIVERSITY
09.2022 - 12.2022
Assisted professors in the history department
Created filers for classes and events
Sent out emails to students
Mentored graduate students.
SWIM INSTRUCTOR
SAFESPLASH
06.2021 - 07.2022
Demonstrate correct and incorrect swimming procedures and techniques to children 13 and under
Monitor students in water to prevent accidents and maintain safety
Provide excellent customer service to swimmers, family members, and facility visitors
Professionally register families for classes and camps while working at the front desk.
FRONT DESK RECEPTIONIST VOLUNTEER
ANDERSON COUNTY MUSEUM
06.2021 - 05.2022
Greet walk-in clients and visitors, answer questions, and direct inquiries to project welcoming environment
Politely relay incoming calls to the appropriate staff member.
MUSEUM INTERN
BART GARRISON MUSEUM
01.2022 - 04.2022
Helped with living animals on property and welcomed guests
Worked with primary sources and transcribed letters from a former Confederate soldier for a future exhibit
Organized and scanned documents into the archive center.
CASHIER
FAMOUS TOASTERY
11.2018 - 08.2019
Accurately adhered to all cash handling policies and procedures including cash drawer reconciliation at shift end
Efficiently worked in all front-of-shop areas: welcome, seating, service, payment, and customer service.
LIFEGUARD
CAROWINDS
05.2018 - 08.2018
Monitored behaviors for safety violations and took steps to prevent further violations
Observed all sections of the assigned water zone of responsibility with zero incidents
Diplomatically regulated participation on waterslides and pools.
CASHIER
SHOWMARS
05.2017 - 05.2018
Operated the cash register, collected payments, and provided accurate change
Helped customers find the specific menu items, answered questions and offered product advice
Encouraged customer enrollment in rewards programs.
Education
BACHELOR OF ARTS -
Anderson University
05.2022
HIGH SCHOOL DIPLOMA -
Northwestern High School
Rock Hill
05.2018
Skills
Analytical Thinking
Oral History
Documentation
Archival Work
Customer Greeting
Event Planning
Public Speaking
Historical Research
Problem-Solving
Guest Engagement and Assistance
Positive Working Relationships
Accomplishments
Anderson University History Club President
Phi Alpha Theta Member
Historical Re-enactor
Graduated high school with a 4.00 through International Baccalaureate classes
Video Production course complete (3 years + internship)