Claire Hartley
Ventura,California
Summary
Dynamic nursing leader poised to transition into a Director of Nursing/Acute Care leadership role, offering extensive management experience in telemetry, acute care, ICU, DOU, education, and clinical operations. Proven strengths in workforce leadership, regulatory compliance, quality assurance, patient safety, staffing optimization, fiscal stewardship, staff development, shared governance, and interdisciplinary collaboration. Recognized for translating clinical expertise into accountable operations that foster engaged teams and deliver reliable patient-centered care. Committed to driving excellence in nursing practice and enhancing healthcare outcomes through effective leadership and strategic initiatives.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Clinical Nurse Manager - 3N Telemetry
St. John's Regional Medical Center
06.2026 - Current
- Provide clinical and operational leadership for 3N Telemetry, with accountability for safe, high-quality patient care, daily operations, staffing, scheduling, productivity, patient flow, and resource allocation.
- Lead and develop RNs, nursing assistants, unit clerks, and charge nurses through coaching, performance management, education, professional development, recognition, and consistent accountability.
- Monitor quality, safety, patient experience, and regulatory indicators; implement improvement plans and support readiness for hospital, accreditation, and CMS requirements.
- Partner with nursing leadership, physicians, and interdisciplinary departments to resolve operational barriers, improve throughput, strengthen communication, and coordinate care.
- Advance shared governance, staff engagement, bedside communication, patient/family education, competency development, and responsible stewardship of department resources.
- Reviewed charts weekly to complete quality control checks.
- Managed budgets and resources, consistently meeting financial goals while maintaining high-quality patient care standards.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
- Ensured compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.
- Manage 71 nurses, 10 certified nursing assistants across 31-bed high acuity telemetry unit.
Clinical Nurse Manager - Acute Care Unit
St. John's Hospital Camarillo
Camarillo
04.2024 - 05.2026
- Directed clinical and operational performance of an acute care nursing unit, including patient-care quality, staffing, employee performance, regulatory compliance, productivity, and day-to-day department operations.
- Managed hiring, onboarding, coaching, evaluation, staff development, enhancement and performance concerns, and corrective action while promoting a professional and accountable practice environment.
- Led quality, patient-safety, patient-experience, and continuous-improvement initiatives; supported survey preparedness, policy implementation, education, and competency validation.
- Managed staffing plans, schedules, daily resource allocation, and productivity to maintain safe coverage while supporting fiscal responsibility.
- Partnered with nursing directors and hospital leaders on department goals, staffing strategy, employee engagement, shared governance, retention, recognition, and organizational priorities.
- Directed day-to-day nursing and operational functions for 50-bed unit, ensuring exceptional delivery of care when developing well-rounded nursing teams.
- Supervised team of 100 nurses and 45 clinical nursing assistants and 5 Monitor Technitions.
Assistant Clinical Nurse Manager & Nurse Educator
Ventura County Medical Center
Ventura
03.2022 - 03.2024
- Supported administrative and educational operations for ICU, DOU, and Telemetry, including staffing, scheduling, payroll/fiscal responsibilities, regulatory rounding, CMS preparedness, and patient/family concern resolution.
- Assumed leadership accountability for staffing and quality of care in the manager's absence; supervised nursing services and developed nursing policies and procedures.
- Designed and implemented CRRT education, ICU/DOU transition-to-practice programming, ECCO-supported orientation, quarterly competencies, skills fairs, and weekly education huddles.
- Coordinated FCCS education and conducted leadership rounds to assess patient, staff, quality, and utilization needs.
- Developed and implemented evidence-based practice guidelines to enhance patient outcomes.
- Supervised nursing staff to ensure compliance with clinical protocols and patient care standards.
Registered Nurse - Trauma Surgical ICU (Travel)
Oregon Health & Science University / Aya Healthcare
03.2021 - 02.2022
- Provided critical care for trauma, neurological trauma, and complex surgical patients in the Trauma Surgical Intensive Care Unit.
Senior Registered Nurse - Adult Intensive Care Unit
Ventura County Medical Center
10.2010 - 02.2021
- Served as Adult ICU charge nurse, Rapid Response/Code Blue charge nurse, staff resource, and liaison between frontline staff and the clinical nurse director.
- Supervised clinical nurses and support staff, supported regulatory maintenance, conducted leadership rounds, and collaborated with intensivists and residents during multidisciplinary care planning.
- Trained and precepted ICU nurses, supported policy and practice education, and led implementation and staff education for proning standards of care.
Registered Nurse - Ophthalmology
Sansum Clinic
Santa Barbara
01.2010 - 10.2010
- Managed clinical and support staff activities, assisted physicians with ophthalmic procedures, coordinated patient preparation and testing, and served as liaison between patients and physicians.
- Administered medications and treatments following established protocols to ensure patient safety and comfort.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Education
Master of Science in Nursing (MSN) - Clinical Nurse Specialist
California State University, Dominguez Hills
Carson, CA12-2026
Bachelor of Science in Nursing (BSN) -
Grand Canyon University
Phoenix, AZ06-2017
Associate Degree in Nursing (ADN) -
Ventura College
Ventura, CA12-2009
Skills
- Nursing Operations & Strategic leadership
- Employee Engagement & Retention
- Patient Experience
- Regulatory Readiness & Compliance
- Patient Safety & Quality Improvement
- Productivity & Labor Management
Affiliations
- American Association of Critical-Care Nurses (AACN), including Ambassador role
- American Association of Neuroscience Nurses (AANN)
- Association of California Nurse Leaders (ACNL)
- The National Society of leadership and Success (NSLS)
Certification
- Licensure: Registered Nurse, California
- Certified Critical Care Registered Nurse (CCRN)
- Certified Neuroscience Registered Nurse (CNRN)
- Trauma certified Registered Nurse (TCRN)
Timeline
Clinical Nurse Manager - 3N Telemetry
St. John's Regional Medical Center
06.2026 - Current
Clinical Nurse Manager - Acute Care Unit
St. John's Hospital Camarillo
04.2024 - 05.2026
Assistant Clinical Nurse Manager & Nurse Educator
Ventura County Medical Center
03.2022 - 03.2024
Registered Nurse - Trauma Surgical ICU (Travel)
Oregon Health & Science University / Aya Healthcare
03.2021 - 02.2022
Senior Registered Nurse - Adult Intensive Care Unit
Ventura County Medical Center
10.2010 - 02.2021
Registered Nurse - Ophthalmology
Sansum Clinic
01.2010 - 10.2010
Master of Science in Nursing (MSN) - Clinical Nurse Specialist
California State University, Dominguez Hills
Bachelor of Science in Nursing (BSN) -
Grand Canyon University
Associate Degree in Nursing (ADN) -
Ventura College
LEADERSHIP EXPERTISE
- Clinical Operations & Patient Flow
- Quality & Patient Safety
- Regulatory/CMS Readiness
- Staffing, Scheduling & Productivity
- Fiscal Stewardship
- Performance Management
- Employee Engagement & Retention
- Shared Governance
- Education & Competency
- Policy & Practice Implementation
- Interdisciplinary Collaboration
- Patient Experience