Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Claire Hellman

Atlanta,GA

Summary

Motivated Health Care Administration student with a strong background in customer outreach and client engagement. Proven ability to build relationships, identify client needs, and support sales initiatives through effective communication strategies. Passionate about enhancing provider networks and driving organizational growth. Committed to leveraging skills and knowledge to make a positive impact in the health care sector.

Overview

4
4
years of professional experience

Work History

Product Support & Customer Engagement

Yancey Bros. Caterpillar
Austell, GA
01.2026 - Current
  • Managed over 50 customer calls per day to verify equipment data and perform account check-ins
  • Supported rollout and execution of CVA 2.0 by monitoring SLAs, communicating expectations, and mitigating at-risk work orders, resulting in only 1 missed commitment across all tracked agreements in 2026 YTD
  • Identify customer needs and generate leads for internal and outside sales representatives
  • Collaborate with sales, marketing, and product support teams to align on customer accounts
  • Maintain accurate customer records to support sales strategy and reporting

Research & Data / Customer Outreach Intern

Yancey Bros. Caterpillar
Austell, GA
10.2025 - 12.2025
  • Made 25+ daily outbound calls to customers within one year of purchase to assess future needs, uncover sales opportunities, and relay actionable insights to account and outside sales teams
  • Supported data collection and analysis to improve reporting accuracy
  • Assisted with customer outreach and account updates

Server, Host, To-Go Specialist

Mellow Mushroom
Kennesaw, GA
07.2022 - 09.2025
  • Managed multiple responsibilities while maintaining service quality
  • Assisted in training new employees and supporting team operations
  • Maintained cleanliness and organization of dining area for optimal guest satisfaction

Server (Fine Dining)

The Club at Lake Sinclair
Milledgeville, GA
08.2024 - 06.2025
  • Built strong relationships with guests through personalized, high-level service
  • Developed strong communication and problem-solving skills in a fast-paced environment

Education

Bachelor of Science - Healthcare Administration

Middle Georgia State University
12-2027

Skills

  • Client Relationship Management
  • Customer Outreach & Engagement
  • Sales Support & Lead Generation
  • Cross-Functional Collaboration
  • Communication & Interpersonal Skills
  • Time Management & Organization
  • Microsoft Office (Word & PowerPoint Certified)

Websites

Accomplishments

  • Presidents List, Middle Georgia State University 2024-Present
  • Volunteer, Second Wind Dreams- Marietta GA 2025-Present
  • Volunteer, Upward Youth Soccer Coach 2021-2026
  • Volunteer, Baldwin Country Animal Services- Milledgeville GA 2023-2025

Timeline

Product Support & Customer Engagement

Yancey Bros. Caterpillar
01.2026 - Current

Research & Data / Customer Outreach Intern

Yancey Bros. Caterpillar
10.2025 - 12.2025

Server (Fine Dining)

The Club at Lake Sinclair
08.2024 - 06.2025

Server, Host, To-Go Specialist

Mellow Mushroom
07.2022 - 09.2025

Bachelor of Science - Healthcare Administration

Middle Georgia State University

Similar Profiles

  • SHELLEY RAWLINGSSHELLEY RAWLINGS

    Engagement Manager, Customer Support SME at Censeo Consulting GroupEngagement Manager, Customer Support SME at Censeo Consulting Group

  • Abaan Amjad HussainAbaan Amjad Hussain

    <ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.

  • Shija VargheseShija Varghese

    Engagement Consultant-Product Support at Bitonic Pvt LtdEngagement Consultant-Product Support at Bitonic Pvt Ltd

  • Abhijeet BawadhankarAbhijeet Bawadhankar

    Customer Engagement Manager at Saviant ConsultingCustomer Engagement Manager at Saviant Consulting

CREATE PROFILE