Summary
Overview
Work History
Education
Skills
Timeline
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Claire Hockaday

Jacksonville ,FL

Summary

Driven professional with extensive experience at Restaurant Medure, specializing in customer service and event coordination. Excelled in office administration and data entry, enhancing client relations and streamlining operations. Proven track record in training staff and leading by example to achieve exceptional customer satisfaction. Skilled in fostering professional relationships and promoting a positive work environment.

Overview

7
7
years of professional experience

Work History

Sever Assistant/ Food Runner

Restaurant Medure
12.2017 - Current
  • Demonstrated knowledge of menu items when asked questions or making recommendations to enhance the guest''s dining experience further.
  • Assisted servers with meeting customer needs, refilling drinks, and attending to special requests.
  • Ensured compliance with all food safety and sanitation guidelines during every shift, maintaining a safe and clean environment.
  • Promoted a welcoming atmosphere for all guests while consistently providing attentive service throughout their visit.
  • Contributed to a positive work environment by maintaining a professional demeanor and assisting teammates as needed.

Head Hostess

Restaurant Medure
12.2017 - Current


  • Established a welcoming atmosphere by greeting guests promptly and professionally.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
  • Trained and mentored new staff.

Administrative Assistant/ Event Coordinator

Restaurant Medure
12.2017 - 08.2024
  • Managed reservations and guest inquires, ensuring a seamless and pleasant customer experience.
  • Processed invoices and handled basic bookkeeping task.
  • Assisted in the recruitment and training of new staff members.
  • Delivered excellent customer service through prompt responses to guests inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Education

High School Diploma -

Sandalwood High School
Jacksonville, FL
06.2017

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Training and coaching
  • Event Coordination
  • Client Relations

Timeline

Sever Assistant/ Food Runner

Restaurant Medure
12.2017 - Current

Head Hostess

Restaurant Medure
12.2017 - Current

Administrative Assistant/ Event Coordinator

Restaurant Medure
12.2017 - 08.2024

High School Diploma -

Sandalwood High School

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Claire Hockaday